Windsor Estates Of St Charles
2150 W Randolph St, Saint Charles, MO 63301
(636) 946-4966Add Hours
Nonprofit Nursing Home
Nonprofit Assisted Living Facility
Services: The retirement community's on-campus activities include gardening, bingo, workshops, shopping trips, worship services and exercise classes. The retirement community also provides various therapies, including physical, occupational and speech. Additionally, its senior services include incontinence care assistance, chronic disease and medication management, and treatment of memory and behavior issues.
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My mother has lived here for 10 years. The facility has changed hands three times. The care has gone downhill drastically under the latest owners. We are moviñg her as soon as we can. Rooms are not kept clean, food is bad, the minImum two showers per week required by law is not being done. Staff turnover is constant. Do not put anyone you care about here.
I see this place under different names, but same address. I spent 2 years researching facilities for my loved one. This place puts on a good face. I made 8 visits,They put on a great show, but that is where it ended. I placed my loved one, who suffered from Alzheimer's, in Parkside. I was told not to visit to give her time to adjust. Within 2 days I began getting calls telling me that she was demonstrating typical Alzheimer's behavior: anger, the desire to escape, not following instructions etc. This is behavior that all Alzheimer's patients will display at one time or another. I started getting calls asking me if I could come over and supervise her. I thought that was odd because that is what I thought I was paying for. One incident occurred when she tried to escape through a window in an empty room. They claimed that she had struck one of the attendants. My response was to ask if someone had put their hands on her. I made a trip to check my loved one and found a large bruise on her forearm. It was obviously a hand print. 2 days later I received a call saying she had a fever and they were sending her to St. Joseph Hospital in St. Charles MO. I drove to the hospital and went directly to the ER. Her "fever" was 100.6. I spent 5 hours there with her never leaving her side. She was seen by 1 RN and NO doctors. I was her power of attorney. After 5 hours I had to leave to take much needed medication. I asked what she was being treated for. The nurse at the desk told me, "a urinary tract infection" and they would soon be sending her back to Parkside/Windsor. In the morning I called Parkside ti check on her and was told she was not there. That they had admitted her. As I had her power of attorney I wanted to know who admitted her. I went directly to the hospital and was informed that Parkside/Windsor had refused to take her back. That is called "DUMPING". STAY AWAY FROM THIS PLACE, IT IS A DEATH TRAP!