101 Arco Dr, Saint Charles, MO 63303
Phone: (636) 947-4111
Fax: (636) 723-0099
Services: Mobile Home Repair
Called Arco to come fix my furnace and they came right out same day. Called another HVAC Company previously and found that they were charging more than Arco and also told me it would be 3 to 4 days before they could come to my house. The serviceman was very friendly and respectable. Had a GREAT experience with Arco!
07/20/2011Provided by Citysearch -
July 11, 2011, Arco rep showed up to diagnosis Air Conditioning system. I feel he had very snobby attitude like he was too good to work on my old system. He said it was shot and could not be fixed. He charged $85 for diagnostic, but added $40 for check system (which should be included in diagnostic). The next day I called another HVAC company who came out and said it was only the capacitor and would only cost $270 to fix. They charged $75 for their diagnostic. Therefore, Arco's diagnostic was not only overcharged, but also incorrect. I've called them several times to refund the $40 overcgarged, willing to pay for the incorrect diagnosis. I've left messages, but no one will call me back. I've tried my best to work with them, but they apparently do not care.