What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1602 Country Club Plaza DrSaint Charles, MO 63303
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
JJ's detailing was recommended to our dealership by another local business. Jim Haney (the owner) claimed to be the best around and his prices reflected that boast. We sent 20 cars a month out for detail at $110.00 each. The first half dozen or so went good then things started to slide after we received a few cars that were not up to our standards. Then we sent a 2007 Toyota Avalon over, when it came back the wheels were damaged with some type of black film that would not come off, we called Jim Haney and he stated that the his employee brought it to his attention that the wheels were that way when the vehicle arrived. We had taken pictures of the vehicle when we stocked it in to our inventory and it was very clear that the rims were fine. When we confronted Jim Haney with this fact he rudely stated that we were not going to pin this on him and that he no longer wanted to do business with us and that we didn't owe him anything on that detail. BUYER BEWARE!!! This guy has no professionalism!!! He is cocky and arrogant and should be avoided.
I brought my truck in to get serviced they keep giving me the runaround on the parts they said it would be here in the morning and then I call and then they say well it would be the next day these people don't know what they're doing I do highly recommend you you take your vehicle else where these people are Crooks
Horrible awful service, unprofessional, and poor ethics and tactics. Read their other reviews on other sites before using these people. If I could give them zero stars I would.
DO NOT BRING YOUR TRUCK HERE THESE PEOPLE ARE DISHONEST AND TAKE ADVANTAGE OF OTHERS! THEY DO NOT STAND BEHIND THEIR WORK QUOTE YOU LOW THEN BLAST YOU WITH A BILL OF PARTS THEY FIXED THAT WERE NEVER AUTHORIZED TO BE FIXED. They bully you with a high bill and hold your truck hostage with fees on fees until you give in to pay for work that was unauthorized. Will only accept cash under table and will not accept card so they can pretend it never happened. Owner bob hung up on our conversation multiple times and would not discuss the crap they were pulling. They raised their fees overnight completely different from what I was quoted originally. Lying, dishonest piece of work company. Completely dishonest shop do not go here!
My car was in the shop and it was going to be over 2000 dollars to repair. Premier covered the whole bill and put me in a rental car for the week that it took to repair i cant say enough about how they helped me out of tough spot. Their are good guys out there kudos. Fred Graves
We moved to St. Charles in 1973 and have been satisfied customers of Safeway from almost the beginning. We have always been treated with respect and have enjoyed excellent service. It has been a pleasure watching the company groiw and prosper. Ken FarrisSt. Charles MO
NTB is absolutely the worst place I have ever taken my car. I brought my car in to see why the check engine light was on. They told me I needed a new alternator, a new battery, and a serpentine belt. I had them replace these things. When I picked my car up, the check engine light was still on. They told me not to worry about it, that it would eventually go off because the battery would just have to reset itself. This was completely wrong. My car started to break down shortly after. I brought it back in. They told me I needed a new computer for about $900. I knew at this point that this place could not be trusted, so I had it towed to a different place to get it looked at. Turns out it needs a new timing belt. There is nothing wrong with the computer. They wanted me to pay for a new computer when this would have not fixed my car either. The place I had it fixed at told me that the timing belt is what was the issue the entire time and that I did not need to have the alternator or anything else replaced to begin with. I cannot believe that this company could stay in business lying like it does to customers.
Stellar service. Reasonable prices. Mike was very helpful and seems like a sincere person interested in helping customers and making their lives easier as opposed to just making money from them which is the motivation apparent in most other mechanics. He saved me some money and headache by giving me good advice that allowed me to avoid paying for something I didn't need.
WOW! Same thing happened to me. I was told it would be $1000 and turned out to be $1500 and then I was bullied into paying the 1500 and I stopped payment on the extra $500 later and I was bullied and threatened to come a get my RV. I was told "don't worry, I will find your RV and I will get it" but the owner Bob. Family owned and operated,,,,yeah right! There lying, bullying and pushy techniques is sad and ridiculous. Buyer beware especially women!!!! Stay for away from this place.
I have went to the Millers auto repair in North county, and always was given honest and courteous service. So when I moved out to St. Peters and needed to get work on my car I went to this Millers Automotive. Just like the North county Millers I got great service, was told before hand what needed to be done, and the cost. I have taken my husbands and daughters car there as well. He has kept our cars running smoothly. Highly recommend, a very professional company with a great reputation.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.