What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My experience buying a Corvette from here was easy and quick. Everyone working there was friendly, and helpful in my buying process.
Do yourself a favor and just do not even walk in the door to this place. They will take your money for a vehicle that has so many issues with it that you probably won't be able to drive it anyway. However, they will still expect you to pay your bill. My husband got a car from them in July 2017. The VERY NEXT DAY the check engine light comes on. He was told he would have to bring it in for them to look at. Fine. But we don't get a replacement car in the mean time and we just paid them $950! My husband worked the same schedule they were open so he couldn't get it in or be without a car for that matter. 2 weeks later the car breaks down at his job. I called and spoke to the general manager and he told me to have my husband look at it because it is probably just a hose that busted and if he was mechanically inclined at all he could fix it for $10. They ended up fixing it because we hadn't had the car that long but was without a car for a week after purchasing it and no replacement car. We were expected to pay while we didn't have the car also. They wouldn't prorate the payment or anything. So we did. When we got the car back they didn't fix the check engine light and told us we would have to bring the car back yet again!! Who in their right mind would pay almost $800 a month for a car that is in the shop more than it is being drove?! Then after all of the rain we have had lately, the whole inside of the car leaks. When I say leaks I don't mean like a few drops, I mean like the whole car is soaked when it rains!!! From the front seat to the trunk everything ends up soaked. Such a scandalous business. I reported this company to the BBB and their response was that they weren't giving me my money back because their contract states no refunds. No mention of the leaking and there was surely more wrong with this vehicle than a bad radiator and motor mount bolt that they replaced. BEWARE!!***added pictures of what all was wrong with the car when I paid to have it scanned***
Visited the center. Drove several cars with no advice from he sales rep. Picked a car, processed all the paperwork. Drove off only to realize the AC was not working within 30 mins of leaving the center. I returned and asked if I could just switch to a car that worked completely. I was told NO and they would fix it. Now I'm waiting longer for them to fix it. No help what so ever. It's a scam for those unfortunate in financing. It's a trap for them to always be in debt.
It has truly been a headache dealing with this company.First off I wrote a review months ago.And they said that they would have someone reach out to us.Well guess what that never happened.So we had taken our car to a Kia dealer to have it appraised.So this 2014 Kia Optima that they had us paying $15,000 dollars for was only worth $11,000.And then they told us that this car had only been in one accident lies.The car had been in two accidents one fender bender that they told us about.And then another one more major.And we are looking into taking them to court for that.And they can't lie we have the paper work to prove it from there company and also from the Kia dealer.And they constantly feed you lies from Patrick to Steve.We took them the paperwork to send off to get our refund back for the GAP insurance.Come to find out when I called EFT insurance two weeks later to find out if they sent our paper work in they hadn't.And Steve assured us that they would put it in on June 26,2017.We had to send them the paperwork ourselves.And now the insurance company notified us that the refund had been issued to them.So my husband and myself reached out to Steve he told us he needed the lien release paper.So I emailed that and also text it to him.He told my husband that they were going to get it processed.And it should be ready to pick up August 14th or 15th.So I called them Steve said that he had to call and see if they had processed it.Another one of his unprofessional lies.So my husband waited and called back in a hour.And he got hung up on like three times,before Steve got on the phone telling my husband I didn't tell you today.I said the middle of next week and here you are calling me Monday another lie.And whom do you think you are speaking to like that.They are very rude at this location.We just want our money so that we can be done with these people.And if you are going to respond we will be reaching out to us please make sure you do it this time.
I brought my truck in to get serviced they keep giving me the runaround on the parts they said it would be here in the morning and then I call and then they say well it would be the next day these people don't know what they're doing I do highly recommend you you take your vehicle else where these people are Crooks
Great people. Although it was a used truck with no warrenty, they repaired the A/C and gave me a loaner car. I'm very happy with the company.
Son brought a vehicle from them cash! A month later it broke down, with blown head gasket. Shisty dealers! Run, run, run the other way!!!!
Horrible awful service, unprofessional, and poor ethics and tactics. Read their other reviews on other sites before using these people. If I could give them zero stars I would.
My car was in the shop and it was going to be over 2000 dollars to repair. Premier covered the whole bill and put me in a rental car for the week that it took to repair i cant say enough about how they helped me out of tough spot. Their are good guys out there kudos. Fred Graves
I just bought my 3rd car from best deal auto sales .they are the best in Saint Louis area .Thank you to all the staff of best deal auto sales and I will continue on buying from them
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.