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12/22/2012
Took a large party of people to the new " The lodge" formerly known as "Niko's lodge". They clearly have changed ownership, and management. This place USED to be good. First and foremost i will say, WE FOUND a WORM, in one of our Guests soft drink glasses, after she drank half. more than 3/4 of our patrons food was served COLD. One of our persons Butternut squash, was served with Alfredo, hence the menu says a Brown butter sugar sauce, and they Wouldn't replace it. One of our guests salmon was served after everyone ( Who did have decent food) was almost finished.. the ribs were dried out, with no sauce. The mosticholi tasted like rubber, with water downed tomato paste. I could go on and on... but my main argument here is the Manager. Who claimed she " comped us" and was "taking care of us" didn't do anything. She took $50 off of our $300+ bill. $50, really??? You violated health code with a REAL LIVE WORM in your glass, served cold , and some uncooked food and you take $50 off.. She wasn't even apologetic about the incident, and clearly knows nothing about managing a restaurant . we will never go back there again!
Details
Phone: (630) 443-8000
Address: 41W379 Il Route 64, Saint Charles, IL 60175
Website: http://www.thelodgeon64.com
More Info
- Email Business
- Payment method
- discover, mastercard, visa, amex
- AKA
Nikos Lodge Bar Grill
The Lodge on 64
- Other Link
- Categories
- Other Information
Parking: Lot, Private
Outdoor Seating: Yes
Pets Allowed: No
Takes Reservations: Yes
Wheelchair Accessible: Yes
Wi-Fi: Free
Bike Parking: No
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