Worst service ever!!!! Take Clean Taxi or Eco cab.... they charge the same rates and they are professional all of my restaurant friends
Horrible! We made light of situation BUT it was my Bachelorette party weekend and the taxi that came to get us was only firing on what seemed to be 1 spark plug, it never went over 45 mph which is why we took back roads and thought he was taking us to the woods to kill us. It was 50 degrees outside and the car was missing a window! He seemed to be a little intoxicated AND he kept trying to put his arm around me. He is lucky he didn't end up with a broke face! Oh how I wish I could leave less than a one star rating!
Rude, filthy cars and drivers. Cars are falling apart, can not open doors from inside either. The day drivers are all nasty, creepers, one turns tricks n sells pills in the cab.
Hands down, Best taxi service in St. Augustine! They are friendly, on time, reliable. Will never use the other companies again. The cars are clean, smell great, and the drivers are clean and professional.
The owners/dispatchers are polite, however, they are scammers. My teenaged son didn't have exact change, while he waited for the driver to give his change, the driver kept "shooing" out of the cab saying he was going to be late for the next call. When I spoke to the owner, Amy, she assured me I would get that money back the next time they picked up at my address, never happened. I was charged over the pre- arranged set amount because the driver ran th meter even tho she was informed the fare was prorated, again, Amy promised another refund that I never received. The next time i had the same driver, she was rude because I needed to make multiple stops, which she had been informed of prior to picking me up, she stated I was holding her up and she wished she didn't pick me up. Never used this company again. Is she not paid to drive people around all day?!
They are always courteous. Rarely on time for reservations. A few nights ago, I received a call from my driver TEN minutes before my scheduled pick up to let me know he was not coming. I was heading to work, and other companies are usually not avail on such short notice, There was a concert the same night. They showed up 30 minutes late the following two reservations I made w them. Still better service than Ancient City/Ace/Yellow Cab, and better class of drivers as well.
The female dispatchers are extremely rude. One female turns tricks and sells pills put of the cab, the owner IS very aware. 5 of their day drivers are creepy males that WILL try to your number if you're a famale. The cars are all missing door interior handles or.theu just don't work..How this company stays in business is beyond me.
I have taken Taxi cabs in the US all over the World, even in very poor 3rd world Countries and this Taxi service is by far the worst ever. The number 66 was 35 minutes late, the car was filthy, the driver was dressed inappropriately and looked like a vagrant. He was smoking and listening to loud rap music. I called ACE later on in the afternoon and after trying to explain about the condition of the Taxi and the driver I, was appalled by her rudeness and response she didn't even allow me to finish and basically I was told that if I wanted a cleaner car I should have called a Limozene. I do not recommend Ace Taxi, Ancient City, Yellow Cab, their quality of Customer Service is very poor and unprofessional.
Excellent service. Drivers are safe, friendly, and prompt. They notify you when they are close to your location. The rates are very good. I needed to get as close to the entrance of a concert venue as possible due to a leg injury and they maneuvered through and around traffic to get me extremely close. I would use them again in a heartbeat.
They go out their ways to make sure my party group is happy and enjoy the city. They're show up 10 min. early and wait for us at the front desk.