More Info

Email
Payment method
all major credit cards
Categories
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
FM
Frank M.

10/26/2016

Overall

Brought 4 button up shirts with stains on most of them and prior to bringing them here, a different cleaner said the stains could not be removed. I loved these shirts so I took them here to try another place out and all shirts came back with no stains on them. The last even told me that after they came back, two shirts still has a stain so they sent them to be spot removed and still had them back in two days. The service was great and I will definitely be coming back

TT
Tia T.

01/27/2015

Overall
Awful customer service

My husband took my wedding dress and veil here to have it cleaned and boxed. Prior to them cleaning it, my husband decided to take it to another location close by that did not charge as much. When my husband picked up my dress, they forgot to include the veil with it. The veil didn't not get picked up within their timeframe, so they gave my veil to the Goodwill. I would not recommend going to this cleaners. They were rude and dismissive. Their prices are also higher than the location in the next plaza over.

CP
Cathy P.

11/03/2014

Overall

I brought some pants to get hemmed and was quoted something on the phone that was completely different than the price when I picked them up. They said it was a special material and it costs more to hem but I was not told up front it would be almost double. It cost me $61.00 for three pairs of pants to be hemmed. Otherwise they were nice but I felt a little taken advantage of. They never said the price varies based on fabric. Misleading so buyer beware.

Details

Phone: (904) 826-3698

Address: 163 Palencia Village Dr, Saint Augustine, FL 32095

Website: http://palenciacleaners.com

People Also Viewed