What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Saint Augustine Area
From Business: Rick Keffer Dodge Chrysler Jeep is a dealership that offers new and pre-owned vehicles. Its Chrysler models include the Sebring, Town & Country, PT Cruiser and As…
4660 Southside BlvdJacksonville, FL 32216
From Business: For over 50 years, Key Auto has serviced thousands of car buyers in Jacksonville and all over Southwest Florida. And to this day, we remain committed to our low-k…
2255 US Highway 1 SSaint Augustine, FL 32086
From Business: Our Chevrolet dealership is located near Jacksonville and we are proud to serve the surrounding communities by delivering the best service possible to our custome…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Great small dealership easy to deal with and great car(2008 cad srx) thanks Jeremy Jason and Ovidio.
First rate AB shop. Great service and quality work. Sean and Jay were more than helpful. I highly recommend this shop.
I filled out an online inquiry about a vehicle I saw over the weekend. A rep by the name of Andy Harris reached out via email and I called back to set up a test drive. When I set up the appointment I told him I was on a tight schedule and did not have time to waste. He confirmed that he understood. I called him back and told him I'm in route, he confirmed it was still a good time to meet. I arrived right on time to the dealership and Andy was no where to be found, once they found him he walked up I introduced myself and the first thing he said was "how do I plan on paying for the truck?" As a former car salesman and based on his actions I took that as a qualifying question to see ifbi could afford the vehicle. A question I don't even get asked first at higher end dealerships. I answered his question because I didn't have time to waste. He then searched for the key to the truck and then had to walk to the other side of the lot to get the truck. Now I'm infuriated because I communicated multiple times that time is of the essence. I was going to use my credit union but after finding out the vehicle is considered a commercial vehicle due to payload I had to work with Ford financing. Through the process my questions were not adequately answered by Andy and he would send other individuals to contact me not even have the courtesy of communicating effectively with me.Long story short I ended up buying a Bentley instead which was something I truly had no interest in but had I not had such a bad experience with Andy I would have purchased from Bozard. As the old saying goes "never judge a book by its cover."
Called and spoke to one of the parts professionals and asked if they had anti-freeze for Cat diesel engines and got "not that I know of"???
Always have had great experiences here. Ken is a great mechanic, does great work on all kinds of vehicles and is always very fair and reasonable with his costs. This is the first place I think of when we need something done.
Jerry purchased this auto repair place and has continued with excellent service. He is immensely educated in BMW and Mercedes repairs and runs a clean shop. They are dependable and do not try to oversell repairs. They are highly recommended!
Honest; says what he means and means what he says. Great mechanic; fair prices; from an oil change to a new engine. Have always been satisfied and so has my car. EJW
I have to express a concern of mine. I have always had a good experience with these guys! Great guys with good pricing. However, I recently scheduled my Expedition for Wednesday to have the lift gate repaired. I was there at opening. Had it all day. Went back to pick it up and they had not even looked at it. I feel if you had made an appointment they should have worked on the vehicle. It is apparent that they are not very organized. The repair to my truck ended up being fixed in under 1 hour. Concerned that trying to be helpful and nice, they don't get much done and leave the customer in comprising situations.
Totally amazing! Excellent customer service, knowledgeable, and honest. They are upfront and deliver top notch service. I recommend them completely and give them 5 stars!!!
The guys at Poko Bro were so helpful when it came to the AC in my 93' Honda Civic hatchback! Got her running cold air and the Poko bros were beyond professional and kind throughout the entire process! If you want a mechanic that not only knows what he is doing but genuinely cares, go see the guys at Poko bros! You won't be disappointed!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.