I have been taking my clothes for dry cleaning to this place for almost 7 years now. They have excellent customer service with best quality I have ever had. Friendly family owned and the prices are fair and the location has been very convenient for me. I don't quite understand how some could state otherwise.
Really very unhappy about my experience with Murabella Cleaners. They had told me the price would be NO MORE than $21.00 & that when I picked up my clothes they would apply a 20% discount. They didn't have them ready on Tuesday which I guess is when they apply the discount (not my fault) so they didn't give it to me. My clothes ended up being almost $30.00 & were done completely last minute. My husband called & the owner was very rude & pretty much told us "oh well." Definitely do not recommend & will never go back.
I dropped off 6 shirts and the first issue was they told me I could pick them up on Wednesday and they weren't ready when I came to pick them up. It wasn't until Friday until they were ready by they only had 4 shirts and told me I was wrong about having 6 shirts. I then proceeded to show them my copy that said I had 6 shirts and they told me they would call the plant and look for them. Weeks later after constant calls they told me that i was wrong and they didn't have the shirts and they weren't responsible for anything. The guy was extremly rude and told me " i never make mistakes". I will never be back and can't believe someone who was so rude to a customer is still in business
Brought 4 button up shirts with stains on most of them and prior to bringing them here, a different cleaner said the stains could not be removed. I loved these shirts so I took them here to try another place out and all shirts came back with no stains on them. The last even told me that after they came back, two shirts still has a stain so they sent them to be spot removed and still had them back in two days. The service was great and I will definitely be coming back
I loved their service , excellent quality. I had ink on my pants and the got it all out. I also had alterations and it turned out beautiful. I recommend it ��������
Best service and price in northern st. Augustine. Been a customer for a year and have no complaints.
This place is horrible. The owner and her daughter screamed at me and used horrible words ( even though they do not know English). They are super rude. Don't use this business.
My husband took my wedding dress and veil here to have it cleaned and boxed. Prior to them cleaning it, my husband decided to take it to another location close by that did not charge as much. When my husband picked up my dress, they forgot to include the veil with it. The veil didn't not get picked up within their timeframe, so they gave my veil to the Goodwill. I would not recommend going to this cleaners. They were rude and dismissive. Their prices are also higher than the location in the next plaza over.
these two reviews below me are so no sense, its not even funny. the owner nor the lady would never ever tell anyone tough luck. anything that gets lost is paid for for how much its worth. so thats false. 2 they indeed would never say were not looking for it! hahah the lies on reviews crack me up big time. wrinkles happen not because of bad quality, it depends on how YOU deliver them to your home whether theye laying down , or hanging up like they should be in the car. plus, they have always had the complimentary of re doing any flaws that is our fault, at a free of charge. it also does not take 4 days to clean. maybe if you gave them alterations. they offer next day pick up on most cases. oh, and this cleaners HAS not been open for 12 years hahahaha. so please just stop.
I had used this cleaners ever since we moved to St. Augustine in 2007. I really hate giving anyone a bad review, but they always put you off when you want to pick up your dry cleaning. They give you a date that is at least 2-4 days out. That in itself is irritating, but really not the reason for my rating. Everything was okay until the last year. I would get my husband's shirts back with crinkles ironed into the the pockets and other areas--on every shirt. I would have to get out my iron, steamer and redo a good portion of the shirts. I did this several times and decided that was it! I will never use this cleaner again!