What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3840 Adie RdSaint Ann, MO 63074
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From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
10750 Saint Charles Rock RdSaint Ann, MO 63074
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I got tires here. Little while later I had to take in my car at the closest auto place by my work as it was clearly unsafe to drive home that day. Found out tires were way out of balance. This explained why the car was harder to handle since putting on the new tires. I spoke to the district manager who refused to refund me the $40 I spent fixing my car. He said I would have had to gone to a Calvert's and they would have fixed it for free. I explained I had to spend most of that cost just to find out what was wrong with the car. Not to mention I had to take time off of work that day losing more money. He only offered me a coupon for an oil change and said that is all he is authorized to do. I was an assistant manager at a video store when I was a teenager and had more authority than that. I will never return and I encourage anyone else to take their business elsewhere.
If I could give this place negative 5 stars I absolutely would. DO NOT TAKE YOUR CAR HERE FOR ANYTHING!!!! Brought car in for an oil change $15, left and within 15 minutes the check engine light popped on. I brought the car back only for them to tell me I had a bad catalytic converter. They even tried to tell me the check engine light was on when I brought the car in which was a complete and utter lie. I told the manger that I would be taking the car for a 2nd opinion and that if I found that they were being shady, I would put them on blast via Yelp as well as call their district manager. The so called "manager" shouted rude obscenities at me as I walked back to my vehicle.I was so angry about this unprofessional exchange and their shady business practices that I called the district manager while I was right there is the parking lot. ( The district managers contact info is on a big sign on the wall behind the receptionist desk). The guy who answered the line sounded A LOT like the so called manager i just had the exchange with at the location, hmmmmm. But anyway, I explained to the "district manager" my concerns regarding the rudeness as well as the shady business practices and he proceeded to tell me that the "manager" was very busy and that it's hard to service customers and explain things to them and manage a large customer base and blah blah blah. The so called "district manager" basically told me that they are the cheapest in town and that " everyone wants everthing and you are not going to get cheap prices and the best customer service". So I said to him, " so let me get this straight, the DISTRICT MANAGER IS TELLING ME THAT CUSTOMER SERVICE IS NOT A PRIORITY???" Avoid this place like the plague. You will go in thinking you are getting a cheap oil change and will come out with a $500+ problem. They will be very rude to you if you are an informed consumer that ask questions as opposed to taking their word and just paying them. I asked them if they happened to know the hose unloose when checking my air filter and he told me they didn't check my air filter. Now I don't know about you, but I have NEVER gotten an oil change and not hard the air filter checked.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.