Absolutely awful experience, The first night I went in they got my order completely wrong and I was missing items that I had paid for. I called the manager and he assured me that everything had been written down correctly and that I would be able to come in and tell the worker my situation and I would get my food. Apparently there was nothing written down and the managers and staff refused to do anything about this. I asked for a refund which they would not give me because I had no evidence that I had ever bought food from there. I had paid with a credit card so they could’ve looked it up, and I was never given a receipt. Absolutely awful service, do not go here.
Staff was friendly but there was a older grumpy man behind the counter that made it uncomfortable to be in the store with. I'm assuming he was the owner. Not friendly at all.
I'm not sure what has happened over the last few months, but the employees at the register are slow, unconcerned with good service, and seem irritated to have to serve customers. This used to be one of the better locations in Saginaw, it is still clean and the food is hot, but the attitude of the counter staff was enough for my family to go somewhere else from now on.
Watch out, Culver's messes up orders in the Drive thru, then they wont let you come back later, they offer to "mail a coupon" which never arrives, and nick is not helpful really doesn't care. avoid this place.
This restaurant has zero stars. Their corporate Choice for a head store director is full of shame. The problems at this store begin at the very top, and then trickle down. Their store director is a uneducated waste of payroll, and the store director is hiring their friends, and buddies, and that is also a factor for why all of this failure continues to take place. Maybe it would be in the corporations better interest to build a parking lot where this store currently sits. Their is in my opinion, no real hope for this store location, and the neighborhood from which the corporation hires its help from.
Ghetto service/employeesDecent food
Super service and fast!! Food is great
I went to the the drive thru an the girl tacking my money gave me an attued becouse I asked her a quston
Not open yet was very excited when I saw the restaurant