DO NOT HIRE THIS COMPANY! BEWARE YOUR NEW WINDOWS WILL MOST LIKELY LEAK, LIKE MINE DID! Unfortunately the windows they installed for me leaked. Three of the windows required New Construction windows but they installed Retrofit windows instead. Now these three windows leak quite a bit on the inside of my window casings, down my walls, and onto my floors in my home. On these specific three windows, Vinyl Designs on 01/05/2013, had removed my old aluminum window frames, cut the flange, and broke the water seal. Vinyl Designs made a second attempt to reinstate the broke water seal on 3/14/2013 with an Aluminum Trim Coil, but their inadequate correction they conducted on my exterior stucco residence failed. The other true Vinyl Retrofit windows that did overlap the old Aluminum window frames did leak do varying degrees. I am not sure what happened with these, but I do know that these windows never leaked before Vinyl Designs commenced their window installation on my residence.Vinyl Designs response to my notification to them that my windows leaked, was that they did not believe me, and that they are referring my non payment of their contract to their legal counsel and to their outside collections. The Permit obtained through the Sacramento County Permit Department remains open due to the leaking windows. Vinyl Designs has ceased all communications with me.Vinyl Designs Cuts Corners During their Window Installations which Imposes Extreme Expense to their Customers, Soon After their Install. Weigh out Paying $7000 for their Window Installation in Comparison to Hundreds of Thousands You'll Pay when you have to Deal With the soon to follow Damages to your Property like Dry Rot, Mold, and Termites! Oh and I almost forgot, don't forget how much you will have to pay the Attorney's to either fight Vinyl Designs or to defend yourself against Vinyl Designs pursuit of you if you don't pay them. And most importantly, don't forget how the Damages to your Property might affect your own Health or your Families Health and the Expense Related to Keeping Your Family Healthy. Vinyl Designs seems to Lack any redeeming work ethic or conscious. Vinyl Designs Only Cares About Their Financial Bottom Line! It Does Appear that Not even Certified Mailed Notification Of Pending Actions Against Them, that You Fully Intend to Pursue, Will Force Vinyl Designs to Do The Right Thing! Vinyl Designs Does Lie to their Customers and to the Sacramento County Permit Department. Vinyl Designs Does Not Care About the Customer Service they Provide. They are Extremely Rude and Disrespectful To Their Customers. As a previous Vinyl Designs Customer, I have Nothing even remotely good or positive to say, from beginning to end. The word Slime comes to mind to describe this company. There are Not enough showers in this universe to wash the slime off! In general, my experience with this company and the way they handled themselves, makes me want to throw up all over them.
The guys went way above and beyond what you would expect from a glass company. I had broken seals on several of my double pane windows that had to …
5310 Franklin BlvdSacramento, CA 95820
From Business: We are a family-owned and -operated business that began in 1949. Our courteous crew consists of over 25 employees, most of whom have been here for over 10 years. …
Company is out of business
very great payment plan i was sble to pay for my windows with the money i saved on my bill thanks john dough
After reading the review from Robynmd I have to say I agree and would not hire this company ever again. I would not hire them to put a window in a dog house if you want the truth. They had a nice pitch and worked the smud angle, smud now that is another story, I trust them as far as I could toss a train. Now about Vinyl Design, as a whole they seemed like a very reputable honest company with a good product. I did not do enough research prior to hiring these clowns to install new vinyl windows in my home, and I have to say it has been awhile since I had this done. Nevertheless I wanted to speak my mind and get some truth out there to anyone who may read this. After ordering and the normal waiting period I had six new windows installed by this company of the vinyl single hung type. On the day of install I was met with two young men of Russian decent and neither could speak a sentence of English, I was very close to cancelling my install but gave in to letting them do the work since they were here and I had taken time off work to get this done. In the course of them installing the first window they managed to break my tile surround in my kitchen, next window next to my fireplace they had a pry bar fly in the open window and land on and break my brick fireplace hearth. The other windows went without breakage but I realized that after they installled all the windows they over tightened all and now they all rock back and forth in the frames. One in the master bedroom is still so bad it fell out one day while I was opening and it broke the frame. I made several complaints to Smud about this and also called many times to VD to complain but never could get thru to the main man, he was always conveniently "out of the office", didn't matter if I called at 8am or 2pm or whenever. No return calls either. I did finally get a person here to try and repair and touch up my broken tile in kitchen. Never looked the same, so I covered with curtains. Sad the way they did the work for me. I was to easy and just let it go, I did not want them in my house ever again. So I just want to say to you out there do your homework and research, and as always it's Buyer Beware! Just my 2 cents.