I bought a car from them and they were honest and professionaly work with us.they have good customer service and even after, they follow up to make sure if we have any question or not.
I can't speak for selection. I was looking for a specific car and he had it. My MAIN issue was that I specifically asked if the registration was current and I was told it was. When I went to DMV I found out otherwise. It ended up costing me extra money. He also said that the remote needed a battery. It did not. The issue was it was not the right remote for the car. That was a small issue. He also said the controls for the rear view mirror didn't work because it needed a fuse. It turned out to be the switch. He did send me a new switch, which I appreciated. He also arranged for the light and brake inspection (salvage title) I paid for it but his resource was much cheaper than the two shops in my town that does them. If it wasn't for the registration issue I would have given him a 4 star rating.
Really good service. The man Gino really cares to help you get what you are looking for.
El servicio nos gusto, fue de nuestro agrado
I was looking at the 06 Porsche CayenneS they had, I test drove it and was impressed with the way it drove and looked very clean! David was very nice and helped me get approved with the best loan working with my ok/not so good credit! I had the car for two weeks and the left blinker light bulb went out, know one at o'reillys wanted to help me change the light bulb on a Porsche! I'm a single woman so obviously I ALWAYS get taken advantage of when it comes to car sales men and car auto mechanics! BUT not at Salem auto sales I took my car back to David and told him my problem, he helped me and fixed my problem right there with no problems or hesitation! I'm very HAPPY with my car and most importantly I'm happy with my choice on buying my car from here... I would recommend them to anyone knowing they'll take care of you making sure your happy with your new/used car!
Gino Motors is a great place to get a car I would suggest my friends and family everyone to purchase a vehicle with Gino he's a reasonable man a great man to work with he'll work with you the people there are great I love his staff everybody's family-orientated I give his place five stars even more I got a chevorlet Suburban I am happy it runs great everything's good about the car I love my car I am very grateful and blessed to have met Gino
Customer service is good.
Let me start by saying working with David and Mike was a pleasure I bought two cars from them one being a 2008 Chrysler Aspen and the other being a Cadillac Escalade 2005 I've enjoyed my cars and have not had any problems with them I would highly recommend this place for people to go looking for cars because David and Mike go out of their way to please people and make sure they're happy with their new car thank you so much David and Mike for making my new car buying experience easy and painless as possible couldn't have asked for a better place to go and better people to work with thank you again so much and I will keep you in mind in the future and I will be back to buy more cars from you guys. This is the first posting I have done for any company Melissa
Great customer service! There where many cars to choose from and everyone was so friendly. All my questions where answered and they were very patient with me.
David was excellent to work with! He explained the services performed on the car and the car history. The price was very fair and it was quick to get the deal done.