Most of the time, people are willing to leave a review, if they have had an unpleasant experience. But I want to share our recent positive experience renting from Advantage Caravans. Our family prefer camping for a family reunion, school spring breaks and just for weekend fun, so we have often rented from different RV rental companies trying to find the right one for us. On Memorial Day, we have rented from AC a trailer for a family reunion and have received a pretty decent service. Booking was pretty easy to follow online. Together with RV, you can rent a kitchen or linen kit from them. Also, they offer RV delivery. On the pick-up day, we have received a clean RV with an outside kitchen. Pretty cool thing to cook a breakfast for your family outside! We wanted to make sure that everything was working, so we have requested a walk through. We are experienced RV campers, but always prefer a walk through, as each RV might slightly differ and we don't want to have surprises upon arrival. A tech support guy from AC was very polite and provided us with detailed walk through tour. He also told us that they have a support line, where we can call or text any time. Even though everything was perfect on the yard, upon arrival, we couldn't get a slide out and had to call. Alex was guiding us and provided us with the step-by-step instructions on how to fix the problem, so we can get it opened. Also, it was nice to hear from him that he can send a tech guy out to our camp (we were an hour driving from Sacramento), if the problem persists. Another great thing that we like about that company is that they allowed us to return RV on Sunday, so we can come back home with no hustle and get ready for work. Overall, we have received a pleasant rental and customer service experience and are willing to rent from them next time.
These gentlemen know what are they doing when it comes to servicing RV's and trailers. They provide great service at a great price, and they are de…
I first contacted Alex about renting a motor home for a specific date, he was very informative, and exsplaining all the things I needed to do. Since the wife and I only had our clothes with us, he suggested about the Linen and Utensil set he would rent to us for a very reasenal price. When we went to his lot to pick up the motorhome, he was very pleasent, and very informative and throurol exsplaining how everything worked. We left for a 5 day trip and had a great time. Everything was perfect and we were very happy. We would certanly recommend renting a motor home from Alex.
Had zero problems with the reservation process, getting my card charged so I was completely prepaid for our rental. The 28 foot Cruiser RV Radiance was awesome. Dual slide outs made the neighbors jealous. Refrigerator kept ice cold and the pantry kept 6 kids happy full of snacks. LED lights, outdoor kitchen and outdoor speakers made for great family times under the stars. The hot shower and furnace made the wife happy as can be for our 4 day Yosemite trip. Towed with our 09 Suburban with not a single issue. Had no issue with the walk thru as Alex and Jay spent as much time as I needed showing me the buttons, switches and plumbing. Getting the generator mad all the difference. Opt for the super quiet Honda. You won't be disappointed. Already planning for next year and we will be back to rent again.
Love this guy! Easy to work with and the RV was perfect. We will definitely be renting from Advantage Caravans again!
I had an excellent experience with Advantage Caravans, and would recommend them to everyone. Everything from the online registration, arranging a pick-up/drop off, and our pleasure of enjoying our fishing trip....all fell in place, as it should be. Thank You Alex!
We went on our first RV trip last Spring Break and rented through El Monte. The process was easy and they walked us through all that we needed to know to make our trip a success. Our RV that we rented was clean and ready to go on time. We were confident renting from them and heading out on the road.