When I lived downtown, this post office was the only one I'd use. Parking and location is tight, but park across the street and walk up. That's what I'd do. Staff is very friendly and quick!
These guys are the best! When I miss the mail pickup at work, I walk over here. When I need to ship something right away or buy stamps in a pinch, t…
These guys are the best! When I miss the mail pickup at work, I walk over here. When I need to ship something right away or buy stamps in a pinch, this is my go-to place on a quick work break or lunch hour. Really nice staff.
Post office continues to smash pkgs among news fliers! & leave letters on top of the mail boxes, which makes these letters very vulnerable to theft! This has been going on for years! Also customer service sucks! Lady manager is rude, as well as lack of understanding by women who have broken English. Many times packages have said Tracked and picked up in Sacramento, when they were suppose to be mailed to another city. & would get lost! I complained in the past, but then was targeted by the Postal Service! I started receiving damaged, smashed packages. Suddenly They wouldn't pick up my packages if I put them in the mail box, because they were to large to go out from the office mail box, but just smash all my mail right on top! Then kept sending my mail back trying to make me pay more! So I kept quiet. Now an important letter I mailed with Tracking said It was picked up in Sacramento! I called, but keeps going to Fax! This Post Office is real bad, & no concern of peoples mail!
This post office is the worse ever for getting it's mail delivered in a timely fashion! Delivery at nearly 8PM is now the norm and for seniors living in a community that's only 5 minutes drive from the Post Office itself! Most of these seniors mail waits until the following day to be picked up which allows criminals to get to the mailboxes first. HORRIBLE & RUDE customer service if you register a complaint.
Worst customer service ever. The only reason why I go to this office is because it's close to my house. It's like they don't even try to help you . Two thumbs down for this place. Go to another usps.
The Royal Oaks Post Office has a philatelic window that is staffed with people familiar with the needs of stamps collectors, which I really appreciate.
One of the worst Post offices! There is this guy Rico who thinks he is all mighty God, and is very rude when asking questions, and harasses you when you complain of bad service! Then the manager is really rude, and doesn't care for people who are disabled! If you file a complaint, you get your mail all smashed up, and many times they won't pick up your out going mail! They also send back packages trying to over charge you saying its not enough postage? But yet had no problem before, until you file a complaint! I hate this place, and also they mess up tracking packages, or won't track them at all! Watch out if you file a complaint, since you will get smashed, bent mail, and mail coming back! But Im going to fight this, and file a bigger complaint with pictures of proof of what they have done to me! They need to get rid of the rude Manager, and Rico, the all mighty God! Then things will go much smoother for sure.
Yes, I experienced the same problems with the supervisor -- her name is Carol -- that ElizabethM reported. I have no idea why she wants to make up her own rules and policies for "her" post office. Guess she's on a power trip.