Mattress By Appointment Sacramento
9647 Folsom Blvd, Sacramento, CA 95827
Pets Allowed: Yes
Wheelchair Accessible: Yes
Bike Parking: Yes
My experience started of all-time bumpy. When I arrived the owners wasn't there the store was closed I waited about 15 mins n call to see when he was going to open. He apologizes n he hurries and comes to the store. We take a look and I found I bed I want n was told it would be delivered. When it was delivered I noticed it was the wrong mattress. Than Chuck apologize and tells me Monday he can get me the right bed n ask if I can use the one delivered until than. I agree however the bed is so in comfortable I had to sleep an my coach. I emailed Chuck and told him about my problem. He called immediately n he tells me he's going to upgrade me to a queen and give me a bed frame for free n it will be delivered today. Chuck didn't have to go out of his way to make sure I was happy and got the right bed but he did. Even though I had a rough start just the fact that Chuck cares and wants to make sure his customers are happy it why I will always recommend this business.