5111 College Oak Dr Ste G, Sacramento, CA 95841
The worst travel agency ever! Extremely unprofessional, rude, and the worst customer service. They have provided me with misleading information to charge double the price. I hope that Max Nikifirov and Alena Nikifirov would pay a high price for lying to people. It's extremely difficult to communicate with them, when I called they have been transferring me to random agents, which goes straight to voicemail, promise they would have call back and they never do.
They know how to get you the best deal, You cant find a better place to get you the cheapest prices. They are really good, and fast. Really nice customer service.
Called them to book my ticket. Very unprofessional attitude, bumping me from one agent to another without warning. Finally got to speak with someone who gave what sounds unbelievable price. Assured me to call me back later to confirm it - no confirmation hours later. Called back, never was able to speak with that person. Left messages, no one ever returned the call. Ended up buying on the web myself. Awful service!
02/09/2012Provided by Citysearch -
Unprofessional, poor service, high fares!
It was unpleasant experience to buy a ticket from this agency.
Previous posting looks like a fraud. Malko is the last name of the Agency's owner. I am wondering if Naomi is his daughter or relative. What a shame!