4100 Northgate BlvdSacramento, CA 95834Map & Directions
Saved to Favorites
Phone: (916) 286-5814
Fry's Electronics Inc.
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Specialties: Video Games, Batteries, Educational, Video Arcade
This is a great place to shop for all your electronic needs. They will help you with everything from stereos, speakers, Computers, games, Dvds, and much more. They are very professional and friendly.
From time to time I have to go pick stuff up at a ware house near here and it's nice to know that I can find just about any electronic item I might want here.
03/22/2011Provided by Citysearch
This guy is warped. Retail stores allow returns for legitimate purchases that for one reason or another it doesn't work out. THIS GUY thinks Frys should incur the cost of labor, repackaging, and restocking on something he never even meant to keep. As a busienss owner I'm offended at what people think is OK now just because we are the customer. What he did was wrong and the fact he made a point to rate Fry's poorly for his unethical behavior is tragic.
09/20/2007Provided by Citysearch
This particular Fry's has one of the worst customer services I've ever experienced. The workers ignore and avoid you, the place is disorganized and dirty, and on top of all that the manager is extremely rude. He needs to take some communication classes, because he has the worst people skills I've ever seen. I went to Fry's asking for help because I locked my keys in my car and the manager said there was nothing he could do about it and told me to call triple AAA. So I did, and tried calling my mom for the triple AAA number, but she wouldn't pick up. At the same time I was also late for an appointment, so to save time I decided to look for tools at Frys to help me unlock my car door. I found 2 thin long drilling bit poles, each sold at about 25$ a piece, and bought them thinking I could return them afterwards. To my horror the manager turned me down, told me off in front of everyone saying, ""How do you think I feel about you coming to MY store and buying something, using it, and returning it."" The objects were in mint condition and I only used them for about 5 minutes. Then I replied saying, ""I don't understand, I asked one of your workers and they said the return policy was 14 days."" He gives me a lame excuse saying the items were ""used"" and I replied saying, ""I don't understand this happens all the time, people buy things, try them out, and return them. They're not going to be returned in new condition."" He snaps back again coldly,? What should I charge you for using it?"" I thought to myself, do people get charged for trying out items in your store? I was so shocked that a manager was soo rude. I have never in my life had customer service as bad as that moment especially not from a high positioned manager. He then hands me the receipt and says, ""I'm sorry we can't accept it."" How can you not honor a policy? I told myself, I'm never coming to this Frys again. So, now I'm returning the items at another Frys store.