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tigerucla

08/30/2011

Provided by Citysearch
Overall
Rude service (this store only)

I have been to several Chipotles and have always had good service and food... except here. The food here is just as good as all the others, but I find the evening crew to be unhelpful at best, and rude at worst. Twice before, they have refused to make a quessarito style burrito (double-wrap with the cheese melted between the tortillas). I chalked it up to ignorance, though the evening manager once told me they should know how to make them.

Last night I went in with a friend. They took my friend's order, then proceeded to make 15-20 tacos (I think for the person behind me in line). Nobody explained why I had to wait. Nobody ever apologized nor thanked me for my patience. When they finally asked me for my order, I asked for a quessarito burrito. The server told me in a huffy voice that she would do it for me ""this time"", but pointed to the long line behind me (like it was MY fault) and said they wouldn't do it again in the future. I left and got better Mexican food elsewhere for less $$$.

To their credit, I called the daytime manager and he agreed the server was extremely rude and offered to make it up to me. I told him I don't plan on ever going back to this Chipotle. If you go, I hope you get treated better.

sserfozo

01/31/2005

Provided by Citysearch
Overall
McRito

Bringing the same assembly line process to Mexican food that they do to hamburgers, McDonalds' Chipotle provides a consistent but uninspiring take on classic taqueria fare. Starting with the unique but flavorless white rice, a Chipotle burrito is in desperate need of doctoring from the salsa bar. There's nothing bad about it-it's just dull. Support your local taco shop and your taste buds and stay away from the McRito

amb0723

03/22/2004

Provided by Citysearch
Overall
Great Food at a GREAT Price!

I LOVE Chipotle! It is a great place to get a great meal for less than $7 (including the drink). I make sure that I have it AT LEAST twice a week for lunch. It is delicious! If you haven't tried it, I would definitely recommend it!

Details

Phone: (916) 444-8940

Address: 1831 Capitol Ave, Sacramento, CA 95811

Website: https://www.chipotle.com

More Info

General Info
Established in 1993, Chipotle Mexican Grill focuses on the development and operation of fast-casual, full-service, Mexican restaurants in the United States. The chain s restaurants serve a selection of burritos, salads, burrito bowls, chips, and crispy and soft tacos. Its restaurants use several ingredients, such as tomato salsas, sour cream, cheese and romaine lettuce to prepare fajita vegetables, steaks, and pinto and black beans. Chipotle Mexican Grill also offers gift cards of several denominations. The chain s online store provides hats, T-shirts and children apparels. It supports organizations through sponsorships, fundraising events and donations. In addition, the company s restaurants accept online orders and hosts live entertainment shows. Chipotle Mexican Grill operates more than 500 restaurants.
Email
Extra Phones

Fax: (916) 444-8947

Services/Products
Credit Cards Dot Com Search Gift Cards Online Orders Web and Mobile Delivery
Payment method
master card, visa, all major credit cards, amex, discover
Price Range
$
Neighborhoods
Midtown, Central Sacramento
Categories
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Drive Through: No

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Mexican, Latin American

Alcohol: Beer

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Below Average

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