Alta Alden Watch Repair
1876 Fulton Ave, Sacramento, CA 95825
07/18/2011Provided by Citysearch -
Took my expensive Seiko Chronograph there to have a scratched crystal replaced, and to investigate why the chronograph minute hand doesn't reset exactly to ""60"", like it should. Was told ""3 or 4 days"" to get the watch back...it took 13 days. On picking up my watch, their credit card machine was supposedly ""down"", forcing me to use there little ghetto ATM machine in the shop that charges you $2.50 per transaction. On inspecting the watch, the new crystal was visibly chipped around the outside edge, the workmanship was substandard. The minute hand on the chrono was now more misaligned than it was when I brought it in. Also, the second hand was now misaligned. The employee had a lame excuse for every concern I voiced ""No watch repair company in the world will guarantee a watch to be waterproof..."" RUN from this place, they're terrible.
07/01/2011Provided by Citysearch -
Wow i think today is the best day !!! I went to Arden mall to change my battery for my Timex there price was $15!!! Thank God i didn't give my watch in the mall so on the way coming back i saw Alta Arden Watch repair n stopped by they said they will change battery for $5.99+ tax total $6.45
it was great and see the difference $15 and 6.45! and bought one other Timex with just $25 worth $40 and that girl and a boy working there was so friendly. I enjoyed while waiting there.. great service i highly command.. Go and see for your self ;-)..Enjoyyyyyyyyyyyyy
03/13/2011Provided by Citysearch -
DO NOT DO BUSINESS HERE. Horrible craftsmanship and horrible service. they ruined my watch, overcharged for service and still have a second watch hostage. They insisted on keeping it just to resize it and charged me extra after I already paid for a replacement battery. Once I get my second watch back I'm never going back.
11/11/2009Provided by Citysearch -
I would highly recommend you to stay away from this place. I took my watch in for repair and Owner said it is just some water damage and I can get that fixed in a week. I said np, and try to call in a week and no answer. I called back in 2 weeks and no answer or call back. 3 weeks again no answer on phone or call back after 3 messages. I went in after over 3 weeks and he couldn't even find my watch for 15min and then he found it and didn't even touch it for over 3 weeks. So he said to come back in 4 days and it will be ready. I came back week later to give him extra time and again he didn't touch it. So when I asked for him to put the watch together and just give it to me, he threaten to call the cops for no reason. I asked him why are you bringing cops and he had nothing to say. So i told him i am coming back next day and I will call cops my self if its not put together. I picked it up following day with him saying he reapired the watch. Now watch is runing behind 10 min and I have to adjust it every day and if I leave it on my stand over night it stops working. I HIGHLY RECOMMEND NOT TO GO HERE, POOR SERVICE AND QUALITY.
11/06/2009Provided by Citysearch -
I have had the worst experience dealing with this business! I trusted my Boyfriends expensive watch to this Man since this is all he does. He has had the watch for over a month now, he said it would take 1-2 weeks at the most to fix. After 2 additional trips to his shop the watch has not even been touched since the day I brought it in! I tried to get it today and he hands it to me in pieces! I then asked for him to assemble it as it was when I brought it in, he again refused and threatened to call the police! Fine, looks like they will have to be called because he has my watch and my $20.00 deposit. This man is a true THIEF!