Truly outstanding customer service. They gave me an excellent price on a new machine, delivered and installed the same day and a technician responded within just a few minutes about a very simple request after sending them an email. I can see where they get their name "SMILE" because I'm sure that is what their customers are doing!
I called a few places and the person on the phone sounded the most knowledgable about my problem (computer would not start up). Technician came out the same day and was able to pinpoint the problem in the first five minutes. In and out in less than an hour and I didn't lose anything. Really professional, family-oriented business, didn't leave me annoyed like I get with the people who work at the big box stores.