I have been going to Roundtree for almost 20 years. They have always been helpful and they have a great selection. Every time I order rock or go pick out my own they always give me way more rock for my money than expected. Love this place. I don’t go anywhere else for rocks. If you have a problem with this place it is probably you. Remember this is a yard full of heavy machinery and heavy material. If you have sensitive feelings maybe you should send someone else to be a pain in the a$$.
How many businesses have an employee who uses the s*** word for a customer? This place is something. I wish I could give them zero stars. Stay away from this place.I went to their place on 9/1 and marked a few rocks for purchase. They said they will weight the rocks and give me a quote. Did not hear from them for an entire week. Okay, so I called them on 9/7 and they said they had not weighed the rocks yet but the approximate price is $50. It was still okay with me.I visited this place again this morning on 9/8 and was told to talk to the guy that loads rocks. He was very busy and told me to mark the rocks again because they had lost one of the marked rocks. I did exactly that and then went back to the person as a courtesy to tell him that I had marked the rocks and will wait for him at the front office. His answer was 's**** man! You come to me again and again. Don't you see I am still loading rocks'. Yes, he had the audacity to use a colorful word against a customer. I was definitely fuming and so I went up to the front office to complain. I told them that I am not buying anything from them because their staff members do not know how to talk to a customer. They seemed a bit apologetic but it is what it is. My advice to their owner - hire people who are decent enough to converse with a customer. And if they cannot, teach them a) how to speak English and b) how to behave in a civilized manner.As far as this company is concerned, instead of my business, they will get the same colorful word from me as a courtesy gesture.
Good selection of everything I needed to purchase. Prices are fair and they are extremely responsible/reliable. Irena, the owner is so nice and informative that I would recommend this store to anybody.