I am so upset with their customer service and they way they treat people. I been promised to get my sliding door and screen replaced ever since i moved into this place and my lease is almost over and i am still running after them to fix it. I had so many people ask permission to come into the condo to check the sliding door and screen and kept saying "oh my yes this has to be replaces asap" and then one gentleman even ordered the door and screen right in front of me and said it will get replaced asap. But it didn't get replaced! I came back a few weeks later asking why its still not fixed they said "oh i'm sorry i'm new i am not sure what they were supposed to do let me check and i will get back to you",the lady checked in system and saw there was problems with my sliding door and screen but no order placed to replace the sliding door and screen.!!!! AGAIN i waited and waited for months .I came back in a few weeks again and a girl told me that "she doesn't think the sliding door needs to be replaced but the screen does." She said it slides just fine and you have to know how to open and close it. i can go and show you!i was like wow ! i cant believe this! Its so hard to open the door with the lock its almost impossible ! i have to always wait for my husband to come home and close it for me.But even after she promised to fix it for me then it still wasn't fixed!! I came back to the office last week asking about the same problem and they were like oh wow i didn't know it wasn't fixed!! I was so nice and patient with this place but i'm so tired of running after them begging them to give me access to my balcony and finally get to open the sliding door and get my house all fresh .I pay so much money for a one bedroom condo that i'm not happy with! Please make sure to check your condo before you sign ur lease !
1711 Professional DrSacramento, CA 95825
From Business: Realty Management Company, a division of Holt & Company Inc., has been one of the leading companies for property management in Sacramento and the greater Northern…
Everything from filling out the application, making an appointment, walking through...are conducted in a friendly and professional way. The ladies (Linda and her assistant) who run the show are friendly, helpful, and knowledgeable. I am the tenant who just rented a house from Allpoint Properties and I totally satisfied with their service. Strongly recommended!