This business is being run in a very unprofessional manner. I signed up online for my daughter to attend her first class. It wasn't clear to me that she would be locked into that time/day each week (I don't have her the same days each week). I tried to call several times before I signed her up and once I realized the issue and could not reach anyone on their phone lines (I have the call records). I finally emailed and got a response saying that there was no wiggle room. SO I'm out the registration fee, the first month pro-rated, and then next month payment $108 in total. When I finally spoke with "Ms Reese" she stated she is the owner and that this is their policy. I explained the situation as I obviously wouldn't have signed her up had I known this policy. I literally don't have my daughter every other week on the date selected nor would I have selected that particular day had I realized I couldn't ever change it. Instead of accepting my offer to pay the drop-in rate for the one class we attended (which was a nightmare, by the way, because she was erroneously placed in an older class and ran out in tears when she had no idea what to do), I was met with a greedy attitude that they deserve the registration fee even though my daughter clearly can't stay enrolled. Their only offer to right the situation was for me to bring her to random classes for the next month to get what I paid for. Meaning I will have to re-pay another registration fee in December at a new studio. This was supposed to be an exciting and wonderful experience for my daughter and instead is a complete nightmare.
3385 Lanatt StSacramento, CA 95819
From Business: We are the premier ballet school in Sacramento, California. Deane Dance Center and The Crockett-Deane Ballet was founded by Barbara Crockett and her daughter and …
1791 Tribute Rd Ste BSacramento, CA 95815
Sacramento, CA 95823
Great instructors. Good to go get dance lessons with your partner. It gives you a chance to get out and do something close with each other.