Loved this company they were professional and fast
10951 White Rock Rd Ste 200Rancho Cordova, CA 95670
From Business: Genworth Financial Home Equity Access, formerly known as Liberty Reverse Mortgage, offers a range of lending services for senior citizens. It provides reverse mor…
I worked with Nathan P at Catalyst Mortgage. I found out about this company at the State Fair held at Cal Expo in July. My was completely happy with my experience with this company, They are well organized and the customer service they provide is outstanding. The only hold up I had was centered around the low ball appraisal I received but Nathan was able to work around it, and give me an excellent interest rate and close the deal.
This company harbors and condones slum lords. They care nothing of the tenants and do anything they can to charge unwarranted fees. They prey on your lack of knowledge for the tenant/landlord rights.
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Tim Clark and his wife are highly knowledgeable in home loans. There professionalism and experience helped my process be very smooth. I highly recommend Summit Funding with Tim and Michele Clark.
BEWARE!!! BAD BAD LENDER!!!I am very unhappy with the service I received and the way I was treated by Carol at Expert Mortgage Solutions. From the beginning there was a strong delay in communication and I should have backed away to begin with. On several occasions Carol would say she would get in touch with that day via email but I would not receive a call until two days later and not until after 9pm. When calling the office her assistant would say she was unavailable constantly. I talked to her assistant more than I actually talked to her. Carol told me she would get an appraisal application over first thing in the morning but I did not receive it until later at night after sending her an email I sent her expressing my frustration in the time delay. As this needed to be done quickly to fall in line with the contract's deadlines. I was told split payment was fine then told several hours later it wasn't causing yet another delay. It was with this bad info and delayed timing that caused me to have to switch to a different lender because I did not receive my appraisal report until 10 business days later and the seller didn't feel confident that Expert Mortgage Solutions could close the deal in an acceptable time frame. Through all of this Carol thought it was acceptable to email me a picture saying "breathe" instead of actually communicating with me and also sending me a text beginning with "umm...I got the email an hour ago" with something that was urgent and we needed info asap and then we didn't hear anything the rest of the day.She stated to me all of her deals are treated equally but making a point to tell me she is only making $300 in comparison to her $3000 deals. This woman has no dedication to her customer, is very rude, and also emailed me to drop me as a client in the middle of the deal. Luckily I have an awesome realtor with good connections to get me on track with someone who actually provides good service and cares about their customer
Very professional however when completing the online application they request the date of high school graduation. This is an illegal employment question because it reveals the age of the candidate. This will allow for age discrimination that can be used against the candidate and prohibit employment. The company will use other excuses, but that single question is illegal and against employment law. Beware.
Real professional when it comes to getting the deal done. No Playing around when it comes to this business with Chris. He prides himself on customers satisfaction and does a great job at it. Next home is through him cause I respect the honesty.
Ralph was our mortgage broker and he did an amazing job! Working closely with us to get our preapproval done and then complete our mortgage. He guided us every step of the way
Several years ago when purchasing our first home we got in contact with Land Home financial services. Sarah Tam was great and answered all our questions and helped us through purchasing our first home including finding first time home buyers assistance with and FHA loan with a grant attached to help with the the down payment and closing costs. Great experience, service, knowledge and on top of everything trustworthy and patient.