Waiting time is outrageous then they decide to go to lunch after you have awaited for hours. To have to waits even longer. Last time for this place.
Upon recommendation, we went to Doug Long of Crossroads Tax and Business Services. He didn't return phone calls or emails in a timely manner. When we questioned him, we were told "he thought he had returned the calls and email". He worked on our return with all the information provided. We mailed the return in (not electronic) because We did have a problem with a 1099 we received and he recommended mailing versus electronic filing. Within a month or two we received a letter from the Franchise Tax Board stating that the correction we requested Doug work on was not correct. We returned to Dougs office and he told us to go to the Franchise Tax Board in person to correct it. The Agent told us that Doug made a mistake and would have to correct it. When we told him this and even said we would pay he said that he would take care of it , We are still waiting for the correction. He never took care of the problem. My recommendation is find someone else.
This is a better H&R block than others I've been to. They took the time to help me find business deductions and spent the time to get to know me.
Tired of doing my own taxes and tried H&R a few years ago. Staff barely spoke to me while doing my taxes. Was not helpful to help me find business deductions. Didn't go back.
Mr. Cain has been a CPA for many years and has the expertise to handle complicated and complex tax returns.
Very friendly guy. He works out of his home so it's a very family friendly environment. If you need tax preparation he's your guy!
Bonnie has not only done my taxes for years, but she has done my parent's complicated farm taxes for as long as i can rememberm. She is very knowledgeable and reasonably priced.
My husband and I brought our taxes to be done here years ago when we lived in the area. They did a great job with our taxes!
My kids did summer camp here, as well as weekly language lessons. It's a great midtown location. The teachers are excellent - warm and friendly, speaking exclusively in Spanish. It was the best language immersion option we could find in the area. Unfortunately, living in Roseville, it became difficult to drive to classes after school, and we had to stop going.
Saturday morning of January 16, I called this location to ask the rate to send stuff to Vietnam. A lady answered my phone in a very grouchy voice. I asked her the rate to send stuff to Hochiminh city. She rudely asked me "Where?" By the way, we were speaking Vietnamese and I lived 25 years in Vietnam. After she told me the rate I thought it's a bit higher than the place I know so I commented on that, instead of telling me Hoa Phat Service is better than the other places, she told me to use services at other places. I know their services through friends and radio, they are supposed to be good. I knew on the radio the other day that they had a promotion during these days so I asked about that. She said she didn't know and hang up the phone!! I am so shocked at how rude and unprofessional she is!! Hoa Phat shouldn't hire her at the front desk dealing with customers.