What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4190 24th StSacramento, CA 95822
We took both our cars for a smog check today, the staff, particularly, Duke was very helpful and explained what would be done and very precise with …
730 Q StSacramento, CA 95811
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
No complaints! Did a great job fixing my car quickly just as they said they would. I would happily return again.
Don't own up to mistakes. Avoids coming clean. Run run run as fast as possible. Do that and you will save yourself a whole lot of grief.
Excellent service, and the best car buying experience I have ever had, HANDS DOWN! If you're in the search for a vehicle, look no further than Niello Jaguar. My salesman, Franklin was honest, upfront, and was in constant contact during my long distance purchase. Don't Think twice, call Franklin and the Niello team, now!
great customer service. First time financing the car, and those guys are helpful and transparent. They did all paperwork and explain everything. Recommend this place for buyers looking for used cars
I bought a 2015 Corolla here thru their in-house finance program, since I was a first time buyer. They made it really quick, easy and hassle-free for me. it def was one of best car-buying experience ever. def I'll return in the future.
Been taking my 1990 BMW convertible here for many years. Very good prices, great service and good job with the repairs/workmanship. Highly recommended.
Perfect service at a huge savings compared to the dealer shops. Excellent mechanics that you can trust are extremely hard to come by. These guys are great.
Owner is outstanding and the staff is very skilled at what they do. Very professional and highly recommended. I would trust them with not only auto repair but they also do first class work on auto body repair. Thank you Schatz & Krum.
This is by far the number 1 bmw repair shop in Sacramento and, probably, northern California. I have taken my 1989 bmw 525i there for over 9 years and they have consistently been the lowest price shop plus they are more knowledgeable than the dealer on most items. I have had some horrendous experience with other repair shops in the past, so I know how hard it is to find a good, honest mechanic. This is the place. In fact, I recently purchase a 2003 745i in part because I knew that when the warranty runs out I will need a good shop and Stuart Krum is a known quantity. Highly recommended.
You guys are awesome! I brought Lily my 2005 BMW 325i e46 in. I had previously called and told them over the phone that the car had, slowly began to have a squealing sound. But the other day when I started it, it sounded terrible screeching like crazy. I quickly called around to the dealerships who were nothing but rude and no help. I decided to call Shatz and Krum who worked on the car previously with the last owner. I described the problem and they even listened over the phone, they knew exactly what it was and how much it would be to fix. I could not how ever decide if I wanted to chance it by towing it in or not. It was an hour before closing and in rush hour traffic. I told the guys I was on my way, they even offered to stay late to take the car in if needed!!!!! Wasn't needed after all but still! I was originally quoted around $470-$490 out the door. Very very reasonable for the job and competitors pricing Niello 1k and Roseville $700 for the same job. I ended up being out the door at $426 AWESOME!When they do there inspection they are EXTREMELY HONEST about it. And this is coming from a guy who has been messed with by dealers before. They said the from brakes were going to need to be replaced, and I was expecting that. They also mentioned 2 almost leaks that are very minor that need to be known of but should not in any way be worried about at the moment! They are honest real nice people. Coming from someone who usually works on his own car I would with out a doubt go back. They also have collision repair which I will use if ever needed. Joe is who I worked with the whole time. I could not ask for a better experience!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.