Staff will lie to you to your face about communication. Pretend to do one thing while doing another. The administrator will hang up on you while you are trying to understand what they are doing. If they can't even get admissions done in a reasonable manner (strung me along for over a month of "we'll call you tomorrow" then not calling), how bad is their care? Avoid at all costs.
2941 Fulton Ave Ste BSacramento, CA 95821
From Business: Serving the greater Sacramento area for over 30 years, Interim understands that there is no place like home, and how important it is for people to remain there. S…
10086 Mills Station RdSacramento, CA 95827
From Business: Rancho Cordova Adult Day Health Care Center provides medical services to help seniors and adults with disabilities. Based in Sacramento, Calif., the health care c…
My mother was a resident here for ten years an Maria took wonderful care of her. She treated her as her own mother.
This is an independent living and an assisted care senior facility. It is rather dated and the apartments seem small and dark. The kitchens are very small because 3 meals a day are provided so you don't really need a kitchen. I toured this with my mother and while she was interested in the spiritual care also offered there, it was very expensive for the assisted living (which my father needed) and they would not have been able to afford it.
Carlton Senior Living Sacramento is exactly what you may imagine by the name. It is beautiful inside with lots of natural light and tons going on, very grand! Everyone was so friendly and knowledgeable in the time that I was there. I felt like I was part of their family immediately. If you haven't been, I recommend going for a meal or one of their Happy Hours, I know those are my Nana's favorites.
Nazareth has done a 180 degree turn around! The new team is wonderful. They provide a warm and safe senior living community that residents really enjoy. Please disregard the outdated reviews and visit today so that you can decide for yourself.
Worst place ever....keep your love ones away!
DO NOT ALLOW YOUR SENIOR RELATIVE OR FRIEND TO GO TO THIS FACILITY! The management at the Carlton Plaza on Fulton is terrible. My family has filed approximately 15 complaints with the state licensing department in a four month period regarding my grandmother's care, safety, and living conditions.The facility was cited for falsifying my grandmother's paperwork in an effort to circumvent communication with the listed responsible party, my mother. The management then used that falsified paperwork as a means to communicate only with my grandmother who has dementia and was recently diagnosed with early Alzheimer's. The management is extremely unethical and manipulative...it is all about business and not about people and their families. A high level member of the management was even was recently reprimanded by her corporate office and mandated to take some type of sensitivity classes/seminars after talking about some residents to other residents in a nasty, negative manner (think middle school name calling!). Absolutely unacceptable!Failure to respond in a timely manner to my grandmother's emergency call button this spring also resulted in a citation by the state licensing department. Then three months later in June the Carlton completely failed to respond to my grandmother's emergency call button causing her to suffer in her apartment all night in horrific pain. Because this was a repeat offence in such a short period of time the Carlton's citation will be more serious. I could go on and on discussing the problems with this facility, but I think three major incidents verified and cited by the state licensing department is enough said...all between March and June. There are many other incidences that have occurred with other residents, my grandmother was not the only one.Whenever you visit elderly living facilities ask to see their DSS binder with the reports of all state complaints. Ask at the Carlton and you will see pages and pages of recent complaints.BEWARE OF THIS FACILITY! GO SOMEWHERE ELSE!!!
This place is perfect for my dad. The staff here is very kind and caring in their work and they are very friendly. I highly recommend them
I absolutely recommend them; they are having very nice staff who are very attentive and very caring towards the seniors. I found my mom in a very good condition when I visited her after a month as I was abroad on a business trip. Thanks Carlton Senior Living.
We were not the least bit impressed with the Carlton Plaza of Sacramento while my mother resided there. We finally moved her a few months ago after several years of on and off problems with the facility. We attempted to address the administration with our issues on more than one occasion but they did not seem to take our concerns seriously.We found my mom several times sitting alone and cold in her dark room and it appeared she had been left unattended for a while. We found her laying in her own waste a couple of times. The bottom line is that the Carlton charges a lot and is supposed to be an upscale facility. We felt as if they took advantage of my mother and our family for the money and that they subjected our mom to unwarranted neglect. We spoke with another family who was in the process of moving their father out for very similar reasons. Our family would advise looking at other upscale assisted living options. There are several other places in Sacramento that we found provide much, much better care in the same price bracket.The only one good thing about the Carlton was that they had a dining area with a lot of menu options and it was open most of the day.