Very poor customer service, I've banked with them for nearly twenty years and whenever I need to deposit a check I get questioned and looked at suspiciously. Its a hastle to change banks but I'm going to.
4605 Post Oak Place DrHouston, TX 77027
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I am so dissaointed with this bank. I over drafted my account by $7 and they closed off my account. Now I can understand if it was a lot more than $7 but come on! And they did not even notify me in advance that they would close my account because of this -7 dollars. I found out on my own when I tried to log into my online banking and it wouldn't let me so I called them to find out that they completely closed my account because of the negative 7 dollar balance. I have moved out of the state and couldn't accept a payment over the phone. Not only that but now I have to wait on them to send me my deposit check from my employer. It is such an inconvenience to me that they have done this without prior notice.