My daughter first started going here a year ago. I tried their location during my birthday last year. I received very courteous service and attention. I loved the manicure and gel service for my nails. I will go back very soon.
1505 W 15th StJacksonville, FL 32209
I have been going to this salon for a couple of months now and absolutely love them. I went on vacation and didn’t have time to get my nails done prior to leaving. No biggie, I just got them filled in while on vacay. Nope......never again will I make that mistake. The place I went to totally jacked my nails up and did a horrible job. I couldn’t wait to get back to have them fix it. I stopped in today (no appt) and Ann couldn’t squeeze me in but her brother was able to do my nails and he did an amazing job! I can’t even begin to tell you how relieved I am to have the quality and craftsmanship back in my nails. Customer service has always been great! I highly recommend Ann and DJ!
I just left this nail shop, its 3:30pm they’re open from 11-5pm. I could see they only had 2 nail techs in the shop. As I sat down I was asked what I wanted and replied a full set. She proceeded to state she doesn’t have anything open and a little rude at that. Out of all the nail shops I’ve been to I’ve never heard that, I just said okay and left. If you have a nail business and want to keep customers I suggest you get more nail techs. Will not be coming back. Also anyone looking for a nail shop and just happen to be in the area I wouldn’t even bother wasting energy to go here. I hope this review helps someone.
Terrible! At front desk they said that doing pedicure, but in fact they doning gel only, no cut nail, no polish etc.! Fom question about lie threatened me by police.
My daughter went in to get a regular manicure and pedicure and the male that done both mutilated and butchered one of her fingers and one of her toes bleeding. One is an accident but two times is incompetence. Wanted $30 back spoke with Snowy Owner and she refused to give back money after the nail technician pretty much assaulted my daughter injuring her twice. All she offered was $15 a manicure but when you screw up on both manicure and pedicure all money needs to be refunded. I would advised everyone to choose another nail salon because in our opinion they are not professional and gives poor service plus you cannot understand them their English is poor for communication to customers. This was our experience and facts. Beware of this salon...
POOR FIRST TIME EXPERIENCE!!!I received a gift certificate for this salon as an early Christmas present. I called on Christmas Eve to schedule an appointment. I was told to come at 2p. I got there at 2 and was told they were busy and to come back. I told them I was told to come at 2 but ok. I called today, New Years Eve to see when would be a good time to come, I was told 4pm. I got there at 4 and waited. At 4:30p the nail technician approaches me and says can you wait 15 minutes (after already waiting 30 minutes) not everyone knows how to do full sets. This type of service is unacceptable. What's the point of scheduling an appointment??
New management! New name will be Upscale Nail Care! Come in and check out the new promotions! Spa pedicure $20Gel polish $15Full set $20Sns $30 If you show this ad we will give you 20%off!
I wish I could give this place less than the one star rating! The owner and staff are all extremely rude and refused to take responsibility for their terrible work! I was at this place just 2 day's ago and paid $50.00 for a full and toe nails to be fixed/polished. The woman who did my nails failed to fix the crack in my toe nail and simply just painted over it. I noticed this immediately when I got out into the sunlight. However, I was tired from the long time it took to complete services. Likewise, I decided just to eat the cost of my toenails until, the next day when one of my filled in nails cracked right off...I then went back to the salon and requested they fix both the toenail and finger nail. I was then yelled at by the owner (a man) and the rest of his staff all females. They told me both the toenail and my finger nail were my fault not theirs and to fix the problem they would have to charge me again. The owner went so far as to threaten to call the police on me until I informed him that was fine, but I already took pictures of the toenail and finger nail and would be posting them on social media as well as Google, the Yellow pages, etc. He then agreed to have one of the ladies fix just my finger nail. This was honestly the worst service I have received anywhere, ever! Shame on them for their apparent lack of integrity! Please do yourself a huge favor and never use this nail salon! It is not worth the headache you will end up with! Spend your money in a place that actually gives a damn about their work/integrity!
I've been going to this shop for many years and I have always left extremily happy. David hand paints all the designs on and he really takes his time to do a wonderful job
I have been coming here for over 5 years. Everyone there is amazing. I love Jenny and Jasmine!! Every time I have ever tried out anywhere else I have regretted It and came back there to have them fix my nails. I won't be going anywhere else and they are worth the drive for me from Jax Beach.