Hertz ferndale is the best car rental in the area. I have had the pleasure of using Hertz Ferndale several times and with each experience has been pleasurable. The most recent experience was above and beyond. My car died in Birmingham. I walked to other nearby rental establishments and not only were no cars available because of recent storms, no one wanted to help me out. I called Ferndale Hertz. They said if I could come within the hour they could help. The manager personally drove me to another Hertz and provided a rental for me. He went above and beyond.I am very impressed with their customer service.Hertz ferndale is fabulous.
From start to finish, my customer service rep was "EXCELLENT". He found discount's I didn't know I could receive, so I saved a few dollars. This was my first time renting a car. So my overall experience was FANTASTIC. When I want to rent a car again ,I will go back to Enterprise.