28096 Woodward Ave, Royal Oak, MI 48067
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DO NOT DO BUSINESS WITH THIS COMPANY! I ordered a custom made table and chairs on 7/28, they said it would take 10-12 weeks, it is now 11/13, almost 16 weeks later and I still don't have my furniture. I just found out yesterday that the table hasn't even been started and they won't give me a date when it will be done. They are refusing to refund my $1350 deposit, refusing to give me the owners name and have been lying to me for the past month about the status of my order. Good luck trying to get these people to return a phone call and if you do hear back from them you can not get a straight answer out of them. STAY FAR, FAR AWAY FROM THIS COMPANY UNLESS YOU LIKE BEING TAKEN ADVANTAGE OF!
After purchasing my 2nd piece of furniture from Naked Furniture I won't go back. The first time I had someone else finish the piece and had no issues, this time I paid the extra money to have their "professional" "skilled" workers finish the piece for us and it came out terrible. The stain did not match the sample and the quality was poor - there were huge light patches where too much stain was removed, gouges in the wood, and very apparent nail holes where the filler wasn't properly sanded off. After complaining and asking for it to be remedied we got no return phone call and had to follow up with them - when we brought the piece to the store the owner was short and dismissive and passed us along to another employee to deal with. If their finisher had done a quality job I would be satisfied but with the result I got, I could have purchased a better looking piece from Walmart which is an absolute tragedy.
06/29/2009Provided by Citysearch -
After searching for weeks, I finally found it. A double pedestol captains bed with 6 drawers on each side. Pottery Barn carried it but they wouldn't tell me what its made out of and were gonna charge me a whopping 2 grand. If you can't find it, go over to 11.5 and woodward. they are very helpful and patient. And, if you find it elsewhere at a lower price, They'll match it!!
12/18/2008Provided by Citysearch -
Wood is higher in price, but it gives durablility and longevity to the furniture. I take into consideration the chances of a chair with a broken leg or a bench with a cracked seat and everything else that comes with this cheaply built cardboard stuff out on the market today. I went in the store and the gentleman walked me through the process. Its starts off unfinished, hence the name, and you begin by picking the dimensions and then sizing it up to a color. You can choose a paint or a stain. We worked on a 8 foot wide entertainment system with wrap around moldings for around $3500 finished.
11/28/2008Provided by Citysearch -
I went there for my after thanksgiving shopping and found that they have significantly reduced prices for alot of their bedroom furniture. I purchased a bedroom set complete with an 8 drawer dresser, 3 drawer nightstand, twin size bed, and storage chest unfinished for $1100. my hubby and I are going to spend the weekend finishing, so excited!! we'll be back ;-)
11/21/2008Provided by Citysearch -
What a store! They had everything I was looking for. Adirondack chairs, create a chair with upholstered seats and create a table with leg options or butterfly extension leaves, english dovetail drawer glides for their dressers and lingerie chests, any style/size bookcases, t.v stands, knotty pine pantry/cabinets, china buffet/hutches, and the list goes on!! Nowadays, furniture companies try everyway to cut costs by using junk laminates, particle board, and thin slices of veneers. If you go to a place like Art Van, for example, they have a seperate department to handle customer complaints and issues with quality and craftsmanship. This furniture store keeps the tradition alive with real wood products. If you shop for furniture, then this place will be worth the trip.
11/17/2008Provided by Citysearch -
The retailer has been around for over 20 years. They actually have some sensible salespeople contrary to what others believe. It is the ONLY place around that you will find unfinished furniture. One of the salesmen sold me a Heritage Oak entertainment center for our master bedroom. He picked out the right style to match our dresser and nightstand. Also, the drawer samples we brought in had perfectly matched the stains that were offered. I would definitely comeback for my dining room and babies nursery for the new one thats on its way!!!