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Superior auto body repair, excellent customer service, on-time delivery

General Info

Welcome to the Royal Oak Autometric!

From its inception, Autometric has earned the reputation of being the automotive body repair facility that consistently delivers the highest standards for customer satisfaction and outstanding service. The first Autometric Body Shop was opened in Center Line, Michigan by Larry Smith with $2,000, an intense work ethic, and a love for the automobile that borderlines on obsession. This devotion to a job well done is shared by all of Autometric Collision's 165 loyal employees.

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: (248) 398-3919

Services/Products

Autometric Collision was founded on 3 core principles: superior repair, excellent customer service and on-time delivery. With nine locations throughout Metro-Detroit, Autometric Collision is a unique body repair facility for passenger cars and commercial vehicles, from domestics to luxury exotics. We utilize our distinct skilled craftsmanship to professionally restore your vehicle to its pre-accident factory specified condition and preserve its value.

Payment method
debit, all major credit cards, insurance
Location
Downtown Royal Oak, MI
Neighborhood
Royal Oak
Category
Automobile Body Repairing & Painting

Reviews

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jasemanus

07/02/2008

Provided by Citysearch - 
Overall
Look Elsewhere; thank me later

This place received Hour Detroit honors? I guess that makes sense coming from a publication that calls WAB the best microbrewery. They obviously have no idea what they are talking about!

I was optimistic at first, as Autometric seems more upscale than most collision repair shops. Also, the initial inspection of my vehicle seemed professional; they took a picture and really seemed to take a close look at the damaged areas. So they excel at the pre-sales portion of the experience.

Everything went downhill from that point. With excessive delays, unbelievably poor communication, and a devil-may-care attitude, I felt like it was their personal mission to torture me and I honestly couldn?t wait for the ordeal to end.

You may ask yourself why do you care if the insurance company is paying? Well, you still have to deal with them throughout the process. If you choose Autometric, you better hope there is no need to go back for warranty work afterwards.

My advice is to avoid this place like the plague; there are much better local shops that may not look as fancy, but will treat you like you probably expect to be treated; with a little respect.