Went to this urgent care for my son. They overcharged me for my copay and would not refund my money. Stated that it would cost them more to refund since, I paid for it by credit card.
4949 Coolidge Hwy, Royal Oak, MI 48073Royal Oak, MI 48067
Royal Oak, MI 48067
Do not waste your time if it's an emergency! The wait was so long I ended up calling my own doctor and getting an appointment quicker. I was the only person in the wait room and when asked when I would be seen she replied "soon". After waiting 45 minutes. One staff members (Sonya) was so rude and unprofessional, answering personal calls and having arguements in front of patients, when I got on the phone to call my doctor she told me I had to step out of their facility. I responded the only sign that is right in front of me states "upon entering this area" meaning the examination room.
I went to Campbell Urgent Care for a broken ankle, and received the best care. Dr. Faris was fast, thorough, and kind. He set me up with the best possible care, and I healed better than expected.I recommend Campbell Urgent Care for all urgent medical needs.Their hours are great too!
Dr. Faris is the worst. He wouldn't help my 4 year old because he had hard wax5in his ears. Claimed there was nothing he could do. Went to beaumont after hours clinic and got help with the wax and meds for the ear infection. I'll never go here again. The service is horrible and the doctor just didn't care at all.
We registered online and went in at 8:30pm Monday night only to discover there was a 1.5+ hour wait minimum so we chose I come back another time. We tried again Wednesday morning arriving minutes after they opened at 7am. My husband was seen, diagnosed, and treated for strep throat. That went smoothly enough and we were out by 8:15am. Later in the afternoon, my husband remembered he needed a doctors note and called up to request they send one to his work. They refused to fax it in and said if I came up there with his ID, they would hand me one. Upon arrival, I was told the doctor had to see all of the patients ahead of me before he would write the note. 1.5 hours later the receptionist told me that he wasn't going to write it until the last patient of the night was seen and I could come back then or come back in the morning. Meanwhile, my husband risks losing his job because they can't take 2 minutes to write a simple note. Who knows if it will be ready in the morning or not.