Sofrito in Roxana, IL

The whole staff has an attitude, I have had multiple issues with this store. Will never eat here again"

Flies are a big problem and the bathrooms are disgusting the foods okay but its not very appetizing having flies flying around your food they need to do something about the…

I ordered online at the Blackjack location two nights in a row. The first night which was 6/22/18 we waited over 3 hours for delivery while repeatedly calling the store and…

Stood alone in line for ten minutes didn't even act like they seen us when I said something they were rude we just walked out"

Last time I ate at this pit I was throwing up for two days! I almost went to hospital, I had in the back of my mind how Jack in the box killed quite a few people back around…

the fries taste like burnt grease...yuck!! the service was horrible and my fish sandwich was very dark....i would never suggest anybody to spend their money there."

Terrible terrible terrible from the time we got there to the time we left it was just very very crazy it was mayhem rude customer service it was just over the top jay is not…

Customer service was terrible, everytime I come here my order is WRONG. I don't know why I ever come back because I'm never satisfied ( I guess the people I go with is the…

I bought a 15 p for my family yesterday. My husband had the runs all night long. We only got 14 p the rice was hard and crunchy. Please save your money. The service was good…

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I cannot believe all the times they have screwed up our order. We would get it home and invariably, there was always something missing that we paid for. The last time, the…

I just left here. I asked for a 15 pice. I got home I had 14 pice! The rice was hard in the red beans and rice so it was crunchy. The wouldn't recommend any to this place. But…

Waited over an hour and a half after our order was taken. Never even saw our server again! Had to beg a busser for drink refills. Even complained to a manager who said she…

Has to be the. Absolute worst,slowest service in north county"

Tried to place an order over the phone was put on hold...ok....busy.....I was around the corner so I stopped by to order to place my order with a young lady at the…

This restaurant has been out of business for about 8 years; replaced by Zapatas"

Not only did my chicken have a chin hair on it, but the way it was handled pissed me off even more. Then he claimed it wasn't hair , but dropped it to get rid of the PROOF.…

this place needs to step their game up...I will never go this location again due to the poor service of the waiters/waitresses. The only time I enjoy my experience is when I…

Horrible service!!! Horrible wait time!! Horrible Managers that don't train their staff properly. I will never visit this place ever!"

Called to ask what time they close, then called to ask if my boyfriend had placed an order. And a very rude young woman, Megan, told me I called twice asking dumb questions and…

I have never been to a gas station EVER in my life that was as horrible as the ZX in Troy IL corner of Edwardsville rd and Riggins! I kid you not EVERY SINGLE EMPLOYEE older…

i tried calling in an order and he told new that a barbecue sandwich was nothing to call in and gee wouldn't take my order unless i bought more.....rude scheme to get Pierre to…

So I went to this place on a Sunday afternoon to get lunch with my mom and baby. We got there and waited to be seated apparently the waiters were too busy to seat us we waited…

As someone who also works in the industry it physically pains me to leave less than a 20 percent tip under most circumstances. Landrys had the absolute slowest service ive ever…

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