All About Pools is the best pool company I've ever used. I moved to Rockwall in June '15, and needed someone to maintain my pool while I was out of state. Dan made it his personal mission to make sure my pool was beautiful when my family and I arrived. Always professional and honest, they will give you a series of options to resolve any issues, and have very fair prices to fit any budget. Just this week, I had noticed my pool was losing water at a very fast rate. Dan was able to diagnose the problem from the store and, instead of having me spend a fortune to have someone go out there, sold me a $20 tube of epoxy that resolved the problem right away! You'll never have a reason to visit another pool store once you've used them.
Go local? Go away.I thought it would be a great idea to use a locally owned business to do some basic repair work on my pool .Choosing All About Pools was a huge mistake. Lackluster service and a very snarky attitude (see other reviews) by the owner made using All About Pools an extremely dissatisfying experience. Most of the positive reviews here are based on how well they can clean a pool on a monthly basis. Great. I understand the need for some people to have someone come dump basic chemicals in their pools for a ridiculous amount of money, but I needed more than that. I needed work done on my pool that required a higher skill level. Not only did All About Pools fail at that, they failed to resolve the problem after repeated visits.I strongly *and I mean strongly* recommend you consider finding another business to work on your pool. As I have told my pool owning neighbors, you have been warned.
We started Dan's services years ago, before he had a storefront. He has continued to provide service and repair for our pool since that time and we are so happy we found him. He always has been quick to respond when we've had a pool issue and is ready to talk us through issues over the phone and give us advice. He's extremely knowledgeable about pools and he's almost always at the store and available to answer questions when we visit to pick up parts or supplies. We don't foresee using anybody else for our pool.
We recently had our pool replastered and our filters cleaned out and replaced (April 2013). We bid a few pool repair companies and his bid was the most competitive, by far. Wes Parker, owner, came out to estimate and was wonderful to work with. So easy to get a hold of with continuous updates and an urgency that we really appreciated. He even made a house call on a Saturday when my husband bought a new pool vacuum and couldn't figure out why it wasn't working. He called Wes to ask a question and Wes actually came by on a Saturday between appointments and spent about an hour with my husband, fixed the problem and was on his way. I can't say enough about the level of service (rare in this industry), the peace of mind he gives for new pool owners and the top notch work. We will forever use Wes as a resource and give him all the pool business we have because we know he does good work and is completely trustworthy. If you need to redo your pool, please call Wes. You won't be disappointed.
I have used PATMOS POOL SERVICE for over a year. I had tried another service but was somewhat disappointed with the reliability of the technicians.I continued to get “black” algae growing in the bottom of the pool and they wouldhave to “shock” the pool to get it clear. We have had no such problems since PATMOS has kept our pool. It is always crystal clear and ready to swim wheneverour children and grand-children come over. I also need to mention that we had problems with our filtration system and wanted it upgraded to a DE filtration system. Wes was able to re-plumb and add the new system with no problems. It has been running for over a year with no down time or system failures.
Patmos Pools has helped me bring new life to my old pool. I bought a house with a pool that needed a complete over haul. They did the tile- plaster - new filter everything ! Great prices - great people. I can't imagine anyone else working on my pool !
Patmos Pools was recommended to me by a friend last spring and I'm so glad I went with him! My pool is very old and the plaster had gotten down to the concrete in places. I didn't know if they could just plaster over it. First of all the price was very reasonable and was finished in a reasonable amount of time. They did a wonderful job and had to retile places where it came off. They were just excellent. I was a bit nervous about having it done, but Wes Parker assured me it would all be fine. He was always easy to contact when I had questions and believe me, I had lots of questions. He also installed a new motor and pump....great job with that.If you want honest and excellent service, make sure you call Wesley Parker for a bid before making any decisions. I would recommend him to anyone.
I had the privalege to have Mr. Parker work on my pool for the past two weeks. I have not had service so prompt and as HONEST in a long time. My pool has never looked better. I will continue to work with Patmos for their cleaning services. The price is spot on and resonable for what Mr. Parker offers to his clients. His people clean up after themselves and leave nothing in disarray. I think he would be of benefit for anyone looking to have a pool serviced or for that matter having a pool built!Candace C., MDMcKinney, TX
Your web site says you are a "Certified Master Pool Technician". No such thing. But it does sound good.