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BBB Rating
A+
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Extra Phones

Fax: (972) 475-1524

Phone: (972) 619-5975

Phone: (469) 304-9502

Brands
Goodman, trane
Payment method
check, paypal
AKA

Longhorn Heating & A/C, Inc.

Longhorn Heating And Air

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Reviews

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cory.rieken

06/13/2012

Overall
Don't bother. I hate to even ...

Don't bother. I hate to even give 1 star. Placed call for AC service around 10 am. Somehow when the front office connected me to the service desk, the connection screwed up. Had to call back. When I told them the problem, they said they would arrive same day, with 30-40 minutes notice, they couldn't be more specific. At 4:15, I called for an update and was told it would still be same day. It's 8:30 pm, and we've received no call, no technician. Just called another place and they could come out in 20 minutes. I like to do business locally, and Longhorn is in my small town. Thank goodness the second company is, too. Longhorn, if you read this, you could improve by communicating with your customers and setting realistic expectations.

Details

Phone: (972) 475-0009

Address: 4831 Grisham Dr, Rowlett, TX 75088

Website: https://longhornhvac.com/contact

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