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Your life will be turned upside down during the work and after it is over you will be very happy with it. Sometimes things got messy but eventually everything got cleaned up. They did a bathroom remodel in my parents' house and did a very good job. It looks really beautiful..
My name is Mark and I am writing this letter as a recommendation for Richard Rucker and for Blue Diamond as Richard has gotten us through a tough situation. We had a problem with the previous contractor on the job. Richard and his guys handled it beautifully. The made us feel comfortable with what was going to happen and were always there to explain and answer any questions that we had. Our house had to be completely rebuilt from the frame up and Blue Diamond got it done as quickly as possible. The supervisor made us feel like our input was important and he kept everyone on the job in order to get it done in a timely fashion. With any contractor/home owner relationship there will be differences of opinion. We had ours with Richard, but he always calmly spoke with us about the pros and cons of our decisions and we came to a rational decision. Richard also didn't haggle with the money and the timing. He had everything laid out when money was due and what percentage was due, which was agreed to up front. In the event we had discrepancies in our calculations Richard always made sure that he wasn't over charging us. We are very happy with the job that was done to our home. Richard and Blue Diamond always acted in a professional manner and I would recommend them.
Last January we incured extensive damage from an insurance loss. We hired Richard of Blue Diamond as our General Contractor. He managed to put us on a good schedule with his fine organizational skills, kept very good track of our job. If he wasn't on the jobsite, he was always a phone call away. He always returns phone calls.
I'm happy to say that our house is all put back together again. Everything is rebuilt better than it was. We'd like to thank Richard and all the Blue Diamond crew for helping us.
This was our first experience with a contractor and I must say we approached with project with a great deal of caution based on all the horror stories we have heard from friends about contract work and remodels. However we were pleasantly suprised by the experience: the finished product is beautiful, and 4 or 5 weeks it took to do the job were quite painless. We hired Blue Diamond Remodeling as the general contractor to remodel our master bathroom.
The work was done in a very timely fashion. The most stressful part of the job was Richard's persistent reminders for all the things that we had to select, ie finishes, tile, windows, fixtures, paint and other design items.
While the project was by nature a messy one that involved tearing down walls and ripping out existing fixtures, the people working dutifully and thoroughly cleaned up the area every single night so that, absent being short a bathroom for a while, we were really not personally inconvenienced by all the work.
Finally, and most importantly, as I mentioned above, the finished product looks absolutely professional and is exactly what we wanted. It is a pleasure to take a shower and get ready every morning in our new beautiful bedroom and bathroom.
Ingrid and Mike
I would like to take the opportunity to thank Blue Diamond and express my complete satisfaction with the work you all did on my home. I was most impressed with your thoroughness and professionalism. Rain or shine your workers were always here and always had a pleasant attitude. I always appreciate the fact that when there was a choice you offered us the choice of what could be done rather than just assume what we might have liked. The fact that you or the supervisor came by daily gave us piece of mind.
I am pleased to recommend Blue Diamond and certainly willing to share your name with all those that I know. I have already recommended you to four of our friends and neighbors as a good and honest contractor. You spell everthing out in your proposals.