948 Canton St, Roswell, GA 30075
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The food is good but the ambiance and service usually make up for the food. This time, however, the service was severely lacking. The man who waited on us only filled out water glass once, only after we asked. An appetizer never came out and, when the entrees were delivered. Our waiter then made a comment about how the "Mexican kitchen workers must not have understood" what they were supposed to do.
First, I find this incredibly racist, and our entire table got quiet. Second, it is his job to check to see that our food came out on time and correctly, not the kitchen's. If the plate is not delivered and the waiter does not stop by for twenty minutes to make sure that everything is perfect, it's his fault. Third, he never apologized. He simply used the kitchen as an excuse. Didn't even offer to take it off the check. The manager made sure it was.
This server needs to understand the social cues that are acceptable in society and that what he says affects the entire evening.