Normally very good, if pricey. But, don't arrive within an hour of closing. Not much new food and they're eager to force you out. If this kind of service is typical, Tokyo bay will be off my list of good buffet restaurants.
I Love Kami house! I am a big fan of hibachi and they definitely exceeded my expectations. Who doesn't love dinner and a show? The steak was perfectly cooked and the fried rice was awesome. Drinks are strong as well ;)
I took my 12 year old granddaughter here for her birthday as that is where she wanted to go, however because she could not produce an ID, (12 year olds dont get ids...geeesh..) they refused to give her here birthday dinner for free as they advertise. The food was ok, and the sushi was all dried out. We will never go to this restaurant again...they said they didnt care about the reviews..lol.
I had decided to treat my girlfriend with some nice habachi last night around 8:00. I was going to take her to Benihana(which has always been great for me) but she has had a great experience with your Mall of Georgia location. Me, having been to one Kani House before and having my food super over cooked I was skeptical about going but decided to give it another try. We arrived about 8:20 to the Roswell location and the place was empty. The bartender was sitting in the sushi part of the restaurant and turned around and saw us, but did not greet or acknowledge we were there. At first we did not realize she was the bartender until we left and she was behind the bar. We thought she was a patron being served. After waiting for 5 minutes for someone to greet us the waitress came from the kitchen, saw us, walked to the bartender, back to the kitchen, and back out to the bartender with her food...all without saying a word to us. The entire time we were waiting we were contemplating on going to Benihana, but I gave the benefit of the doubt and we decided to be seated. After being seated, the waitress disappeared for another 5 minutes without taking our drink order. During that 5 minutes I once again contemplated leaving and going to Benihanna, but my girlfriend loves your restaurant and I like seeing her happy. For the second time, we decided to stay. After the 5 minutes the waitress came back out and took our drink and food order. We both ordered the steak and shrimp and I got a scallop side dish. My girlfriend ordered a pot of green tea and we were told that it comes with the meal. A usual order for us. Our drinks came out quicker than expected and so did our soup and salads. But the salads were very disappointing. There was barely anything there! The soup bowl was only filled halfway and was cold. The green tea never arrived and when we asked she said she would bring a pot...which never arrived either. Once the chef came out and started to prepare our food I thought to myself, "at least the food will be good." I was right, partially. The chef prepared our food extremely quickly and gave both of us fatty parts of the steak. My scallops were all very overcooked. We both ate and decided to take the rest home. I understand that is was near closing time, but there no reason to overlook quality. Now, my favorite part of the habachi experience is the ice cream. I'm not sure why i like it the best but it is the perfect compliment to any habachi meal. The waitress explained that the had no ice cream and that it all melted due to a power outage. Needless to say I was super disappointed and let down even more. I had expected to be discounted for the lack of tea and ice cream, but I was not. I did not even want to ask because I was already so frustrated that I just wanted to get out of there. We were in and out in less than in hour. Most habachi restaurants that I have visited will keep us there for hours because of the atmosphere, service and great food. Now, I'm not quite sure what was going on but you can count on me NEVER returning to Kani House to eat. There literally not one good thing about our visit! I spent $57.57 plus tip (which I did tip, because I know how it is to be a server, they rely on tips) on a meal that I wouldn't pay $20 for at the mall food court. I honestly feel that I wasted my hard earned money just to have a horrible experience. And not to mention your establishment ruined our night, we rarely go out and when we do we want to have a great time. Your lack of service and quality ruined that for us. Again, don't expect me to ever return and I will be putting this experience on every review site I can get my hands on.