What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Didn't find what you were looking for?
Please help others by helping us do better.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
BEWARE SCAM ARTIST!!!! DON'T EVER BUY A CAR FROM HERE. I made the mistake, got lied too, scammed, and out so much money. I plan to get a lawyer involved. I bought a car that I thought had clean carfax and I was given clean car fax from this dealership. NOPE- learned the car was in a terrible wreck! I starting having problems less than 4 months later and the owner insisted they weren't happening & it wasn't his problem. He even threatened to sue me! They welded the car back together practically and it was a HUGE safety hazard. I hope this man sits in a prison cell soon enough for what he does. Please don't make the same mistake I did!! Save yourself the heart attack and hassle!!!!
WAITED FOR A TOW FOR ALMOST 2 HOURS, CALLED THE COMPANy OVER 10 TIMES. NO ONE ANSWERED, THEN I WAS SENT TO VOICEMAIL AFTER THAT. ALSO KNOWN AS "ARYAS TOWING".
worst time buying a car ever they lied and misrepresented the product. im from out of state and was taken to the cleaners the vehicle was deliver with non operational 4x4 unit. i have absorbed thousands of dollars in shop costs and it still isnt fixed. tried to work through it with the dealer and have been lied to ever time i called ....buyer beware
FIVE STARS ALL THE WAY! I heard about this place from Groupon. I needed to get my rear pads changed and seen a great discount that included labor. So I figured why not? I called first to ask questions and Teresa answered the phone. She was INCREDIBLY helpful and very bubbly on the phone. I told her about the noise that was coming from my rear wheel, she recommend I didn't buy the groupon yet before they inspected because I may not needed. That is when I knew I was in the right hands as far as integrity. I decided to set an appointment for 3pm, but ended up showing up at 130pm. I walked into a nice set up spoke with Teresa and Mark about my vehicle and they decided to serve me right then, which was GREAT! Even though I said I wanted my rear pads changed Mark decided to check both front and back and other things that could be wrong with the car. He discovered that my wheel bearing was very loose and my wheel was about to fall off. Of course this was very bad news for me, seeing as how I'm very low on money. He even recommend that I hold off on the break pads because there was still at least a week left on them. He said that he cared about my safety over anything else and that the wheel bearing was priority! To make a long story short I decided to get both services, wheel bearing replacement and rear break pad replacement. I also got an estimate on some prior body damage to the side of my vehicle which turned out to be extremely cheap and smart. Mark and Teresa are very knowledgeable and reasonable and care more about your overall safety than making a quick buck! I will definitely be back and I recommend this business to anyone looking for integrity and great work on their vehicle!
This is a reveiw I didn't want to write. I reached out to the company 3 times with no response. They left me no choice. This review is for their Roswell location on the corner of Holcomb Bridge and Alpharetta Hwy: I'll admit it, I screwed up. I trusted this company without doing my due diligence on the repair ( Spark Plug replacement). After the fact, I started thinking that the charge seemed really out of whack. I called the Lexus Dealership and 4 other shops to see if I was unfairly charged. This is what I learned:1) Mike the Mechanic charged me for 3.5 hrs of labor. All 5 shops I called quoted the job at 2-2.5 hrs. By saying it was a 3.5 hr job, the cost of the service was $95 more than it should have been. Ironically I brought my car to Mike's because I did not want to pay dealership prices. Lexus quoted me $64 UNDER what I paid at Mike's. They other 4 shops were anywhere m from $100 - $150 lower.2) Mike's charged me $44 more for the spark plugs than the lowest quote I received and $20 more than Lexus would have charged.3) I was charged $30 for plenum intake gaskets. I was told they were not necessary for the job.All in all I paid at least $150.00 too much for the job. Again, I was in a hurry and failed to do my due diligence up front, but that does not excuse the clear facts that I was overcharged. It is especially bothersome that they got me for an extra $100 by inflating the time the job took.
I had an amazing experience. Sales team was excellent and very knowledgeable. Helped me with all concerns.
Buyer beware! Sold my 80 year old dad a car with a bad transmission, knowing he was going to try to drive it about 350 miles the next day. The car barely made it home. Not really sure how the car passed it's emissions test but the bottom line is that my poor dad was completely SCAMMED! Please do not buy anything from this so called business!
SCAM!!! PLEASE READ!!! Me and my girlfriend had a really bad experience with this company, to say the least. She was interested in purchasing a vehicle from this vendor. We met up with Mustafa Hamid to see the car, and test drive it. We liked the car and put $200 down towards the down payment, contingent on everything checking out. But like one of the reviewers said, they use cars that were previously involved in accidents, and fixed them up with. This was not disclosed. When we found out, from the bank, we informed Mr. Hamid that we were no longer interested in the vehicle, and would like our deposit back. Mr. Hamid said ok and we set up a time when we could pick up the deposit when he gets back in town. Long story short, he was evasive, and started ignoring my calls and texts. After a few days I decided to go to the office address listed on their website only to find out that they didn't have an office. Then I tried calling the office number and spoke to who I guess is the owner. I asked him where his office was located, and he just kept asking me why. So, I told him of the situation. He then said he would talk to Mustafa, and then call me right back. He didn't. And then he too started ignoring my calls and texts. DO NOT MAKE THE SAME MISTAKE AND FALL FOR THIS SCAM!!!
I came by the other day just to get my tires check for air pressure check my tire light was on... Before I can finish explaining what I needed an Older gentleman came from behind the counter ask me for my keys... He check all my tires made a few suggestions and recommendations about my tires and I was on my to my appointment... Great friendly people and fast Service.
Love the waiting area! Enjoy the hot Turkish tea, while watching TV! Very organized and clean place.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.