Don't go near this place. This Dealership sold me a car, acted like they wanted to help & even said I could bring it back in a few years to get a different one. (Like a lease-but it wasn't) Told me to always pay in person at the lot each month. They seem to like cash payments. I never received the original car title, or paymentaddresses/confirmations, or anything in the mail- no annual privacy or balance notices, nothing. When I got a different vehicle they misrepresented & fluffed over the seriousness again acting like I could bring it back or they can always work with me. They offered a warranty to give me a warm & fuzzy feeling right before I signed. When I actually needed the "warranty"for a repair, it didn't exist! They said they didn't file the paperwork. Repairs keep coming up, they won't help me. I drove my parents car after that. Paid a ton for nothing paying. They sell cars on 5 year loans that could never actually last 5 years. They use a private finance guy who they laughably call a bank (but he is also an attorney). They use him to threaten customers. I looked online found 3 other online customer complaints about them offering false warranties, majorly misrepresenting intentions and terms verbally, and let's not forget selling trash cars to low income people who can afford it the least and usually can't fight back.
21560 Hall RdClinton Township, MI 48038
From Business: Showroom Hours: Monday 9am to 9pmÂ Â - Tuesday 9am to 6pm Â - Wednesday 9am to 6pm Â - Thursday 9am to 9pm Â - Friday 9am to 6pm Â - Saturday 10am to 3pm Â - Clos…
18900 Pall DrWarren, MI 48092
29. Village Ford
Took my car for a re all and I asked for the works I was told I didn't need a oil change took it yesterday Cleary he didn't check all pink fluids we…
Took my car in for oil change and tire rotation. Upon completion I paid for the service, went out to inspect my car, come to find out the service I paid for were not rendered. I went right back inside/questioned the tire rotation. I told service person my tires were not rotated, his response was how do you know. On my passenger side front tire there's a mark on the wheel, had my tires been rotated that marking would have been in the rear. This person then told me he saw the service done on my car and the tires were rotated. He then asked me if I wanted them to redo the tire rotation, my reply was no, I entrusted you with my car and the service was not rendered, I would like my money back well me getting my money back was not an option, He said the job was done, I said no it was not, his response was whatever you say, no sir it's what I know, have a great day I'll write a review. This was yesterday, today while at my daughter's house, I come out to see in her spanking new driveway under my car there sits a wet stain, back up get out the car, stain is oil. My car was dripping oil, did I take pictures yes. We took my car to near by shop were they tightened cap under car. I was told the person placed the cap on by had and forgot to tighten cap with tool. REALLY?. When I came home I checked my carport, oil stain. This could have caused major problems, had this gone unnoticed. I will drive a country mile before I ever come back to have my car serviced @ Jeffery Kia. My invoice # 270516. If you would like this customer to be satisfied, refund is what I'm asking for (full refund), neither service I paid for was rendered, if you don't care about your BRAND NAME, I'm okay with that too.
Recently, I went to Jeffrey KIA in Roseville, MI to get and oil change on a vehicle I bought from them. I asked if they checked the tire pressure with the oil change, the service guy said yes, I'll take care of it. Once my car was ready, I paid the cashier and went to my car. I noticed that the low tire pressure indicator in the car was still on. I spoke with the service guy and they proceed to drive the car around the lot and re-enter the garage and put air in the tires. When I get in the car, pull off and got 2 miles down the road. I noticed the "when to return for your next oil change sticker " was still the old one. So, I turned around went back to the dealership and let them know a new sticker had not been put in. The service guy proceeded to get a new updated sticker with $2.00 off your next oil change (that was like a slap in the face to me after realizing they had not fully serviced my vehicle as thoroughly as they were suppose to). The service guys hardly said a word to me and NOT once did anyone apologize for the poor service. I am really concerned that they did not even change the oil at all. The service at Jeffrey KIA is very poor and the service people don't care about quality or friendliness. I won't be returning.
This guy sold me a LEMON! Less than a week after purchasing a 2008 Jeep Commander! The ENGINE is gone in the vehicle. UNBELIVEABLY RUDE, CURSES AND HANGS UP ON YOU, AND NO COMPASSION WHATSOEVER! He yelled and told me that it is my F'ING PROBLEM AND HUNG UP ON ME! IF I COULD TURN BACK THE HANDS OF TIME, I WOULD HAVE NEVER WENT THERE!! If you go back to the dealership with an issue, he will try and send you down to Sparks Auto Repair which is up the street. THEY are even tired of him! They said that he basically tries to throw everybody off on them without even notifying them first! DON'T DO IT!! ANYWHERE ELSE IS BETTER THEN JEFFREYS!!
Had an awesome buying experience with the staff at M-97 Auto, they were very helpful and made sure I got approved on the car I wanted. They treat you like family.
Giving one star only because I didn't have the option for zero. Where to start. Saw the car in an add - looked great. Went to see it and drive it - it seemed to drive great. Got reassurances from Billy that it was a "great car - I'd put my own kids in it". Showed us the Car Fax which made us feel more comfortable buying it. If it's too good to be true, trust your gut instinct. 2 days after buying the car, the check engine light comes on. Took it to my mechanic for an oil change and to have him look it over. The call I got sent chills down my spine. The frame was rusted to the point he was telling me not to let my daughter drive it, it was too dangerous. The list of problems is too long to list here; everything from extreme frame rot to faulty repair to the brake lines, cut emergency brake cable, etc, etc, etc. When I called Billy, all I got was a "too bad" and "do you understand what 'as is' means?" When I asked him if all the cars on their lot are just like this one he said yes. He got so belligerent on the phone I finally just hung up on him. Way to screw over a college kid looking for a decent car to safely get to work and school. When all is said and done, avoid this place like the plague.
This man is rude and sold me a lemon he cursed me out I spent 3500 and haven't drove my truck 2 week's
GET A RECEIPT! DO NOT TRUST THESE PEOPLE! Check engine light came on, went to Auto Zone; 2 codes (gas pedal sensor or full body throttle) I went to City Auto Sales. The mechanic Rony said I needed a full body throttle. It would be $350. He told me he'd put a new full body throttle in my car & it'd be 1 hr. I asked the manager, Eddie, about the part that was being installed because it had been over an hour and Eddie told me that it was because he had to leave and personally go pick up the brand new part from the dealership himself. 3.5 hours later I'm told my vehicle is done. I was charged $350 and I signed a charge receipt. I was never given a receipt with details of the repairs or an itemized receipt, but I had been there for almost 4 hours with a baby and I was tired and ready to go. I would just come back the next day to get a receipt. So I left and everything was fine until that night. I exited the highway and boom, problem popped up again and so did the check engine light. Took it to Midas on W. Maple Rd in Troy the next morning. It came back with 1 service code. Full Body Throttle. My car was running fine for a little while because they had reset my sensor, BUT didn't fix the issue. 2 hours later my car was FIXED by Midas. I went to get my money back. Eddie argued with me about it & REFUSED to give me a receipt or show me proof that a new part was purchased from the dealership. Rony said HE went & bought the part & didn't have a receipt for it. Before, Eddie told me HE was the one that went & bought the part. After 45 minutes he finally gave in & gave me the receipt. It was for a $60 gas pedal. I was charged $350 for a full body throttle. I asked why he said I got a Full Body Throttle when I never did. He tried to tell me the other $290 was for labor. Got a refund after revealing I'd recorded everything & would sue if I had to. The gas pedal was removed, my old gas pedal was put back, took it back to Midas to have the vehicle checked and the pedal was fine.
Service department is ABSOLUTELY HORRIBLE!!! My vehicle is 2 months old and has a defective seat. They told me I had to call Chrysler to open a case even though it should be covered under warranty, no questions asked. Once Chrysler told them to do their jobs and replace it, they are refusing to order the part or even answer Chryslers calls to see if repairs are being completed. I spoke to someone this morning and found out that they will not help because I didn't buy my vehicle from them!! LAZY AND USELESS!! I lease every 2 years, guess where I WON'T be buying my next car?
this place got me approved when nobody else could!!! everyone says your guranteed to get financed i went to 8 different dealerships and they all gave me the run around!! i went to prime time auto sales in roseville and i got approved instantly. drove of in 20 minutes in my tahoe!!! this place definatley gets five stars from me and i love my truck