Sold us a broken Phone with an old purchase date as new and would not exchange it or refund money so we could get phone with a one year warranty.
Disrespectful, annoyed by customers, staff that is not trained and I felt like I was not important. 5 new iPhone's aren't as important as the employees chatting it up in the corner. Sorry I bothered them while they were at work. I waited just shy of 20 minutes to be approached even. I was one of 3 customers in there. I actually became buddy-buddy with the other customers because we all felt the same. Not one of us left with a purchase. Way to go. Down to Verizon I go!
This place is beond terrible, its hideous. I was having trouble with my Android phone being slow and was told I had used too much memory on downloaded files and purchasing an SD memory card would solve the problem. The guy offered to install it and I said o.k. BIG mistake! Instead of transferring my downloaded files to the card he started looking at all my private photos of me and my girlfriend (some were non pornographic nudes of her) and he took this opportunity to DELETE all those photos. I guess they offended him. He then instead of transferring my downloaded files decided to DELETE those as well ALL of them!!! These were very important files it took me many hours of research to find and accumulate. HOW DARE HE! My very personal photos were absolutely none of his business. Not only is he a peeper but he deletes them. Then he purposely deleted all my data file downloads to boot. Would you like to be violated embarrassed and abused like this? Stay away from this place at all costs and warn others to do the same. You don't want to go through this.
Rude. Impatient. I hate this store!