MB Financial Bank
6111 N River Rd Ste 800, Rosemont, IL 60018
|Mon - Fri:|
Mb Financial Bank Na
01/29/2010Provided by Citysearch -
I opened a business account with them few months ago. They told me that there will be a $15 monthly fee IF I couldn;t maintain the $1500 balance every month, however, they said, that if I WILL NOT use my check card (debit card) for MORE THAN 4x, I will not be charged with the $15 monthly fee. I never used my debit card, if ever, i have just used them 2x the most every month. To my surprise, I got $15 deducted from my account. I called the customer service and they told me I should use my card EXACTLY 4x a month. My mom told me she was surprised too. She talked to the people at the bank and she was told that THEY JUST CHANGED THE POLICY. There was no notification or whatsoever. After getting so pissed off, I was already deciding to close my account, but I told myself, that I should get the remaining $18 from my account first. So i went to the grocery today, and charged my card $16, to my surprise when I got home and checked my acct, they already deducted the $15 monthly charge. They used to charge me the $15 at the last day of the month (30th or 31st) , its only 1/29/2010. Its very frustrating...!!! Im still very much pissed off up to now, especially that I can't call them because its already 11pm.