711 E 1st Ave, Roselle, NJ 07203
M-F 7:00 am-11:30 am & 12:30 pm-3:00 pm|Sa 8:00 am-12:00 pm; Drug Screen: M-F 10:00 am-11:30 am & 12:30 pm-2:30 pm|Sa 10:00 am-11:30 am
Phone: (908) 245-1493
Primary Phone: (908) 245-1401
Fax: (908) 245-1493
Quest Diagnostics - Roselle PSC
Specialties: Hepatitis, Infectious Disease, Pcps, Hiv, Urology, Gynecology, Herpeselect, Endocrinology, Sexually Transmitted Diseases, Cardiology, Hematology & Oncology, Gastroenterology
I scheduled an appointment online for today at 9:45, and I waited until 10:30 to be called. They were short of staff, and the place was crowded. Also, there were people talking on the cellular phone while in the waiting room. I think it is very rude, and annoyed to listen the conversation they have on their cells.
I heard one of the technician taking the time to talk to a customer. They should have a manager to check that everything goes smoothly in the office.
It was very unpleasant experience at this location. I do not recommend it.
Don't go here. First time, last year I had long wait and then terrible bruising at the injection site. Tried it once more this year because the location is convenient; made an appointment on online. No one to check in with, just sign in. After 45 mins waiting and people who came in after me being called I finally asked the receptionist (?) who occasionally appeared how much longer to wait. She told me I did not write my appointment time on the sign in sheet. When I pointed out that no one was there to check appointments or check sign in or give instructions, she said they did not give give instructions, we were " supposed to read" then without even looking said she did not "have me" on her appointment list. I was already running late for work so left. Later I checked online and II did have an appointment. The rude and obnoxious attitude (on top of my previous bad experience) is more than enough to deter my from ever using Quest again. Shame on you. Terrible service.