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BBB Rating
A+
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Hours

Regular Hours

Payment method
amex, visa, discover, all major credit cards, mastercard
Price Range
$$
Categories
Bakeries, Wholesale Bakeries, Bagels, Restaurants
Other Information

Parking: Lot, Free

Bike Parking: No

Wheelchair Accessible: Yes

Cuisines: Bagels, Bakeries

Cuisine: Bagels

Price Range : Average

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05/11/2016

Overall
Food
Service

We used this bakery for an April 2016 wedding because a cake from this bakery was included in the contract with the wedding venue. As a fair disclosure, I will reveal that I am a very advanced award winning home baker.

We were quickly informed that the voucher only entitled us to a plain white iced cake. Anything else was an extra charge. NONE of the cake flavors were in any way flavorful. The fillings were equally flavorless. The saleswoman revealed that the cakes were frozen (a usual practice for commercial bakeries), and the icings/fillings were obtained from their supplier.

The cake was delivered to the venue shortly before the reception, decorated with a plain ribbon border and plastic flowers (their recommendation).

The back of the cake was very unprofessional, with the ribbons not attached properly. The cake began to lean and slide, which led me to believe that it was not constructed with the proper supports.



Overall a very unpleasant and unsatisfactory experience.

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03/23/2016

Overall

I ordered my wedding cake from Yia Yia's bakery last year for my wedding. However, when packing up the cake to go home, the top tier of the cake was completely smashed. Mortified, I called and spoke with Andrea and she was so kind, helpful and accommodating when I spoke with her and she even joked that because of the type of filling that we had ordered it would have tasted awful if frozen and thawed out a year later. So fast forward and our one year anniversary is coming up. Here is the response I received:



We provided you with your free anniversary tier ON your wedding cake...



We do not offer free cakes on your anniversary. If you just wanted to order a fresh cake, this would not be through the wedding cake department.



As far as pricing goes, I am unaware, as I only sell our wedding cakes.



As much as I would love to be of further assistance, on top of my hands being full this time of year.



The manager Stacy was unhelpful as well. Very dissatisfied.

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