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D & D Carpet

Map & Directions
(1 Review)

604 W Dominick St, Rome, NY 13440

(315) 337-2430

CLOSED NOW
Today: 9:00 am - 4:30 pm
Tomorrow: 9:00 am - 1:00 pm
47
YEARS
IN BUSINESS
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General Info
D & D Carpet is Family Owned & Operated; we provide prompt-friendly service to our customers, and our carpet is top of the line. We have the best & biggest selection available in Oneida County. With our 30 years plus experience in the carpet business, you'd want to call us to get expert advice, and quality carpet. Call us and ask for a free estimate
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
  • Used Carpets & Rugs
  • Carpeting
Brands
* Tarkett * Mannington * Shaw * Mohawk, Beaulieu, Harris Tarkett, Mannington, Mohawk, Shaw
Payment method
all major credit cards, visa, master card, amex, check, discover
Accreditation

Rome Chamber of Commerce

Better Business Bureau

Licensed & Insured

AKA

D&D Carpet & Furniture

Categories
Rugs, Carpet & Rug Dealers, Floor Materials, Tile-Contractors & Dealers, Carpet & Rug Pads, Linings & Accessories

Reviews

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aboucher

03/18/2008

Overall
Will harass you with phone calls and empty threats

I had purchased carpet from this buisness approximately one year ago and the transaction was great! Recently I went back to purchase two more rooms of carpet and sent in the check for the amount due after the carpets were installed. I mistakingly wrote a check and deducted from the wrong account. I incurred a twenty-five dollar check charge which I had no problem paying since this mistake was entirely my fault.



What I didn't appreciate from this buisness was the harassing phone calls regarding this check charge totaling approximately five calls with messages left on my answering machine. On the message, the man stated that if I don't "pay this check charge fee of $25.00 then I will have do something about it" What may I ask will he do? Why the threat? I had no problem paying this but NEVER received a paper documented bill regarding this charge. The hours don't coincide with my schedule so I never had the chance to stop by. Instead I wrote a letter to them explaining what I am to you now and informing them that they will not be receiving any more buisness from this customer again.



I hope that if you do choose this place for your flooring options that they treat you with more respect than they treated my husband and I last time I shopped there.