What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Have used Binkley several times; some of them pretty major repairs. Have always received professional and courteous service. Alan always communicates the needs-of-the-job so there's no "surprises". Results have always been A-1.
Derrick is an honest and reliable mechanic. He is ASE Certified with 20 years of experience. He genuinely cares about his customers and looks out for his customers best intrest.
I had the car maybe 1.5 weeks and within 20 minutes of leaving with the car problems started, I called and she sounded annoyed and told me to call back the next day. I did and everyday for a week straight because the car started running hot and no one would call me back. Took it to get a computer check print out and was told the car's computer had been erased. Took the car back to the lot and was told would get a call later that day explaining what was wrong with the car. Never happened so I showed up and was told to call corporate and I did. Amazing how fast a manager ( I use this term very loosely) can call you back after a email from corporate. Was told I had damaged the car and he was going to take the car back and mark it was a voided sell, ok with me. When asked for my money back he blew up and long story short, he said he was going to take back the voided sell and mark it as a repo and put it on my credit report. Fought with corporate for almost a month, finally got my down payment back, and was not supposed to have a repo on my credit report because there was NO REPO. He was mad because someone called him out on being crooked. His name is Jonathan Wood. Not only did he put a repo on my record because he was mad for being called out, he also threatened my fiancé with calling the police and as we were walking out the front door he threw his hands up saying 'Come get some, the police aren't here yet'. How does this so called 'manager ' have a job and how is this business still open? DO NOT COME HERE TO BUY ANYTHING, IT IS A RIP OFF. The ONLY decent person here is the assistant manager, Chad. He's too good to be working here.
Our vehicle has broken down twice since we have had it. We purchased it last August. Each time they tell you to get a diagnostic ran on the car then bring it in. How can you possibly have this done when it is broken down? It will not run or anything. We have paid a great deal of money for this vehicle and it has caused us a lot of stress. The people who answered the phone could care less. We have never been late to make a payment. I wish someone would reach out to us regarding this vehicle.
Do not go to car Mart of Rome ga. It is nothing but a money gimic. You car get a car from them for any kind of trade in. But what they don't tell you is that the car is crap. That will harass the crap out of u even though you are calling in making your payments. Your Ballance on the car never go's down even after paying on the car for five months. Run away from this place it's nothing but a head ach and not worth all the truble to go through. They also come to try to repo the car even when you are making your payments on time and have proof of it. That tell you that you have a tax time payment that you have to pay as well as the payments that you are already paying. And all of it gos tword the principal and not the actual car payment. So don't was your time on this place.
A pleasure to work with, I would certainly come back to do business here with these folks again. No oressure salesman and great deal.
Beware....decline the detail cleaning on your car. It could be damaged when you get it back or items missing. Also after you've had it a few months you may discover it will not stop leaking fluids.
2005 Jeep Liberty. Request to change a power steering pump. $250 later I was told of a radiator hose(top) and fluid. Then told about degreasing the entire engine compartment including the under frame, Now $500. Called again to say a pressure hose needed changed for only $250!! I started the work and noticed no new fluid on the bottom. Just drove it home after refusing the pressure hose change and my vehicle looks like I am spraying for bugs due to all the smoke!Did not leak or smoke when I stopped driving. No fluid leak when I looked at replacing myself. I would not recommend, nor will I ever use again!
I bought a Ford Fusion. Great experience. Low Rate. Very professional. I would recommend them to friends and family.
Daughter purchased first vehicle from this dealership, a used truck. Had to replace both cat. converters and front brakes and rotors less than 45 days of purchase. Had been told by salesman (Joe Flanigan) that truck had been serviced and checked thoroughly by service. New brakes pads had been put on bad rotors which chewed them up. Spare tire thrown in back of truck (not mounted underneath). Truck was not cleaned thoroughly as roofing shingles all under bed liner in back. Other problems but to numerous for this review. Contacted owner of dealership but he never responded. Expected more from a Ford dealership. Will not visit or recommend this dealership based on our experience
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.