Great service fast , friendly personnel. Gave me just what I needed. Recommend checking into as they have a wonderful weekend special now . Roxie Sanders
We have used this Enterprise branch now several times. At this location they seem to rotate through untrained staff. Probably connected to this has been that most of our rentals have resulted in being given vehicles that are dirty and/or stink of cigarette odor along with being charged incorrectly.
The Staff at Active Auto Rental are helpful and thorough, in helping customers with rentals, and the cars are clean and dependable late model cars.my rental was a nissan altima and it provided me with the service i expected with no problems. i hoped for a better fuel efficient car, however there was only one left on the lot at the time. but that was fine.My rental was enjoyable, and i greatly appreciate the local touch instead of a national chain rental. a clean car and a decent check in -check out experience i would recommend this on a local rental.the location on Rockmart Road south of Rome, Ga. was convenient and they also have dependable used cars for sale. i would consider a purchase at a later date.
We reserved (and was promised) a luxury car while my premium level Cadillac CTS-4 was in the body shop, instead we got a base level Impala. The car was filthy and inside the car had a terrible, sickening odor. We were told that a luxury car would be in later in the day, but when we came back, we were offered a Toyota Corolla, which we didn't take. The next day an employee tried to make things right and brought us a Ford Taurus Limited, which was much better. It was new so it smelled better and was cleaner but not spotless. Rated one star because zero wasn't an option.