Relocating. Went to Rogers, AR location (closest to us) to drop off a bunch of stuff. Opened back door of moving van and immediately the helper, Steven, tells us he can’t take our TVs because they are considered Hazardous Waste. News to this guy who is in the Hazardous Waste Business. So, I’m trying to get a chair and ottoman out and the cushion has a small tear in it on the underside next to the Velcro that holds it down. This chair and ottoman are 2 yrs old and still look new. Steven asks me if the rest of the stuff is in this condition as he’s pointing to the small tear. He says they don’t take torn or damaged furniture. Now, starting to get kind of p.o.’d, I try 1 more time. I point to a futon mattress with a new cover on it and the couch bunk bed set and tell him all the hardware is taped to one of the pieces so the could inform the potential buyers. His helper tells us this, “I don’t have the time or the resources to deal with this”. I looked at both of them and reminded them that they work at Goodwill. Their job is to take donations and put them out for people to buy them. The money pays their wages. They both looked at me like I had an arm growing out of my ear. I asked them both if they were telling me they didn’t want the stuff. The stuttered and stammered. Well, I have little patience to start with and I was about to really come unglued. So, I just closed the door on the moving van. Done. I will never use Goodwill again. I’m sure there are families daily shopping their store interested in the 3 gaming computers, the 2 gaming chairs, the leather couch and loveseat, the 4 hefty trash bags of baby and toddler clothes(most with tags still attached), the exercise bike, the 2 mountain bikes, the set of 1 yr old kitchen appliances, a bedroom suite, and the 2 55” Flat screens. So, I’ll just yard sale it at my new location and give the money to our church.
Horrible place they wouldn't even help a mother in need of her child with no shoes on and they laughed at her as they told her they won't do that how ridiculous they are where is God in this place where please tell me where my whole family is never coming back and will be glad to spread the word